Jade Ison

• Administer and score standardised literacy and numeracy tests.
• Conduct individual and group counselling sessions to build resilience.
• Provide classroom support across all subjects and one-on-one assistance.
• Accompany students on excursions and supervise small groups.
• Assist with teaching duties and offer administrative support to teachers.
• Attend professional development sessions and seek opportunities for skill enhancement.
• Participate in school community activities and events to promote cohesion.
• Prioritise student safety, welfare, and well-being.

• Enhanced the quality of care for clients by providing personalised support and assistance with daily living activities.
• Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
• Established trusting relationships with clients and their families through empathetic communication and active listening.
• Promoted independence among clients through skill-building exercises and goal-setting initiatives.
• Facilitated community integration for clients by organising social outings, recreational activities, and educational opportunities.
• Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.

• Working across three stores, my role is responsible for making food and specialist coffee beverages, taking orders, using the cashier and point of sale, customer service, open and closing the stores.

• Promoted to Supervisor after 12 months of employment. Other tasks include banking, rostering of staff, placing orders with suppliers, taking receipt of goods, quality assurance and training other employees.

• Other tasks include banking, rostering of staff, placing orders with suppliers, taking receipt of goods, quality assurance and training other employees.

• Responsible for serving food and drink to tables, greeting and seating customers, cleaning and setting tables.
• Maintained customer satisfaction, used cash registers and credit card machines, displayed enthusiasm and promoted excellent service, resolved complaints.
• Streamlined order processing for increased efficiency through clear communication with kitchen staff.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.

• Responsible for greeting customers. Informing potential customers of classes and programs.

• Signing up new customers and taking payments for classes and merchandise.

• Described product and service details to customers to provide information on benefits and advantages.

• Answered customers' questions and providing exceptional customer service.

• Improved customer service by projecting friendly and knowledgeable attitude.