Lexee Swallow
Collie
Summary
Dynamic and detail-oriented professional with experience at Station Motors Holden, excelling in administrative support and data management. Proven ability to enhance client relationships and streamline processes, leveraging strong communication skills and technical proficiency. Recognized for multitasking effectively under pressure, contributing to improved team performance and client satisfaction. Professional with hands-on experience in collaborative environments, prepared to contribute to project success. Known for reliability and adaptability in meeting dynamic team needs. Exhibits strong organizational abilities and effective communication skills. Hardworking Student offering part-time work and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Work Experience - Office Administration
Station Motors Holden
03.2025 - Current
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Explored new technologies and approaches to streamline processes.
In-Training Beautician
Radiant Glow Beauty
01.2023 - Current
- Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
- Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
- Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Boosted salon revenue by upselling additional services and retail products during appointments.
- Utilized advanced techniques in hair removal, including waxing, threading, and laser procedures.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Performed pedicures and manicures for 3 scheduled and 1-3 walk-in customers daily.
- Educated clients on proper skincare routines and product usage to maintain their desired look at home.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Strengthened teamwork among staff through effective collaboration resulting in an enhanced overall customer experience.
- Improved client appearance with expert makeup application for special events or everyday wear.
- Assisted management with inventory control, ordering supplies as needed to maintain adequate stock levels for all services offered.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Answered phone calls and emails to schedule client appointments.
- Maintained regular client list and successfully handled walk-in customers.
- Used social media platforms to promote salon and services.
- Developed loyal following of clients by providing high-quality services.
McDonalds Front Counter Crew
McDonald's
03.2023 - 11.2024
- Managed time effectively during busy shifts, prioritizing tasks based on urgency and importance.
- Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
- Demonstrated adaptability by rotating between various stations as needed, optimizing team performance.
- Maintained a clean and organized workspace for better efficiency during peak hours.
- Promoted a welcoming atmosphere through friendly interactions with both new and returning customers.
- Addressed customer inquiries and resolved issues in a timely manner, fostering positive experiences.
- Utilized strong communication skills to relay accurate information regarding allergens and dietary restrictions to kitchen staff.
- Delivered exceptional service under pressure during high-traffic periods without compromising quality or efficiency.
- Participated in regular training sessions to stay updated on menu offerings and company policies.
- Processed cash and card transactions accurately, maintaining financial integrity within the establishment.
- Led efforts to maintain store cleanliness throughout the day, contributing to a pleasant dining environment for customers.
- Collaborated with team members to ensure smooth operations during high-volume periods.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Managed multiple tasks in high-volume environment.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Implemented stock control systems for monitoring and requisitioning supplies.
- Determined clients' needs and helped select appropriate rentals fulfilling requirements.
- Addressed guest complaints and resolved issues to promote satisfaction.
Education
Family Babysitting - Childcare
Babysitting
Collie, WACERT III Basic Health Care - Health Care Administration
Manea Senior College - Yr 11-12
Bunbury, WA09-2024
Lower School Completion - Year 7-10 Completion
Collie Senior High School
Collie, WA12-2023
Math Tutoring - Maths
Collie Tutoring
Collie, WA12-2023
Skills
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
- Computer skills
- Team collaboration
- Multitasking and organization
- Attention to detail
- Outstanding communication skills
- Client relationships
- Professionalism and etiquette
- English fluency
- Initiative
- Social media
- Data management
- Administrative tasks
- Database management
- Tech-Savvy
- Telephone etiquette
- Social media posting
- Social media sites
- Administrative support
- Data entry
- Data interpretation
- Data evaluation
- Recordkeeping
- Supply restocking
- Mail distribution
- Billing and coding
- Print production
- Dependable and reliable
- Verbal and written communication
- Website management
- Package delivery
- Problem-solving aptitude
- Professionalism
- Self motivation
- Effective communication
- Time management
- Active listening
- Analytical thinking
- Goal setting
- Reliability
- Data analysis
- Quantitative skills
Accomplishments
- Resolved product issue through consumer testing.
- Increased parents' happiness by taking on additional chores and relieving burdens.
- Cared for 2 children age 2, and 3.
- Positively influenced kids with behavior issues, improving family quality of life.
Certification
- Certified Advanced First Aid, Cert III completed with St John Ambulance Officer Phil Watson - February 2024-September 2024
Timeline
Work Experience - Office Administration
Station Motors Holden
03.2025 - Current
McDonalds Front Counter Crew
McDonald's
03.2023 - 11.2024
In-Training Beautician
Radiant Glow Beauty
01.2023 - Current
Family Babysitting - Childcare
Babysitting
CERT III Basic Health Care - Health Care Administration
Manea Senior College - Yr 11-12
Lower School Completion - Year 7-10 Completion
Collie Senior High School
Math Tutoring - Maths
Collie Tutoring
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