Lexi Tsaconas
Melbourne,VIC
Summary
Counselling clinical assistant with over four years of experience in supporting patients facing complex reproductive and mental health issues. Holds a first-class postgraduate degree in psychology, complemented by advanced training in quantitative research methods, including statistical analysis and ethical research practices. Demonstrates strong empathic communication, case management, and data quality skills, with practical experience in urgent case triage and multidisciplinary teamwork. Aiming to leverage both research and clinical skills to contribute meaningfully to psychological research or a clinical support role.
Overview
4
4
years of professional experience
Work History
Counselling Clinical Assistant
Number 1 Fertility
East Melbourne, VIC
09.2024 - 10.2025
- Provision of emotional support to female and male patients experiencing distressing fertility circumstances (i.e. negative pregnancy results, failed embryo development, miscarriage).
- Case managed couples navigating separation, ensuring clear communication about legal implications of stored gametes.
- Devised patient-centered care strategies with counsellors to support mental wellbeing for patients facing personal crises (i.e. DV, IVOs, substance abuse).
- Developed advanced interpersonal skills through professional development in empathy, de-escalation, and setting professional boundaries.
- Conducted data audits of counselling notes to uphold compliance with clinic and ethical standards.
- Management of multiple ad-hoc data-entry and administrative tasks (i.e.) data cleaning/preparation for monthly ANZARD submissions, document control).
- Proofread psychological reports for surrogacy arrangements, prior to Patient Review Panel (PRP) submission.
- Enhanced skills in diversity and inclusion through ongoing professional development sessions.
Community Volunteer (Builder)
ReachOut
Online, VIC
02.2023 - 06.2025
- Delivered mental health resources to individuals, enhancing their holistic well-being and resilience.
- Facilitated urgent referrals for severe cases to CAT, emergency services, or qualified psychologists, ensuring timely access to critical care.
- Acted as a sounding board for adolescents navigating mild-to-severe life challenges (i.e., complex living situations, bullying, loneliness, navigating sexuality, alcohol and substance use).
- Supported youth navigating mental health challenges through online forum, fostering connection and understanding.
Clinical Administrator
Number 1 Fertility
East Melbourne, VIC
08.2021 - 09.2024
- Gained in-depth knowledge of assisted reproductive treatments (ART) and procedures to enhance patient care.
- Coordinated triage of abnormal test results to ensure timely communication with the doctor on record.
- Fostered a compassionate environment for patients, ensuring their comfort and trust throughout the treatment process.
- De-escalated heightened patient conversations, with an inherent understanding of empathy.
- Facilitated onboarding and training of new staff on workplace procedures and clinic processes to ensure smooth integration.
Education
Graduate Diploma of Psychology Advanced (GDPA) -
Monash University
Online11-2025
Single Unit Enrolment: Medicine, Nursing And Health Sciences - Postgraduate -
Monash University
Online08-2024
Bachelor of Arts & Bachelor of Business -
Monash University
Clayton, VIC11-2023
International Baccalaureate (IB) Diploma -
Lauriston Girls' School
Armadale, VIC10-2018
Skills
- Interpersonal communication
- Organisation
- Attention to detail
- Report writing
- Data cleaning
- Multidisciplinary collaboration
- Problem solving
- Conflict resolution
Memberships & Certifications
- Australian Psychological Society (APS) Student Member - College of Clinical Psychologists, College of Sport and Exercise Psychologists, College of Health Psychologists
- Working with Children Check (Expiry 12/09/30)
- HLTAID011 - Provide First Aid (Expiry 12/09/28)
- HLTAID010 - Provide basic emergency life support (Expiry 12/09/28)
- HLTAID009 - Provide cardiopulmonary resuscitation (Expiry 12/09/26)
Affiliations
Armadale Primary School (03/17-10/18) - Engaged in after-school care activities with primary school-aged children for an hour weekly, throughout both Year 11 and 12.
Timeline
Counselling Clinical Assistant
Number 1 Fertility
09.2024 - 10.2025
Community Volunteer (Builder)
ReachOut
02.2023 - 06.2025
Clinical Administrator
Number 1 Fertility
08.2021 - 09.2024
Graduate Diploma of Psychology Advanced (GDPA) -
Monash University
Single Unit Enrolment: Medicine, Nursing And Health Sciences - Postgraduate -
Monash University
Bachelor of Arts & Bachelor of Business -
Monash University
International Baccalaureate (IB) Diploma -
Lauriston Girls' School