Lexi Windsor
West Busselton,WA
Summary
Energetically contributed at Terry White Busselton as a Pharmacy Assistant, mastering Minfos systems and excelling in customer service. I elevated the shopping experience by training staff, ensuring prescription accuracy, and maintaining store aesthetics. My blend of technical proficiency and interpersonal skills significantly enhanced pharmacy operations and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Terry White Busselton
Busselton, WA
12.2022 - 01.2025
- At Terry White Busselton, I assisted with many jobs, from processing customers' sales and collecting their scripts to putting away stock and training junior hires. I also did a small amount of dispensing in my last six months or so there, however I am keen to learn more and become more proficient in this area.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling, such as making sure the script is up to date, and we have the correct stock, as well as taking note of any special requests the customer might have.
- Received written prescriptions and patient refill requests, evaluating information for completeness and accuracy before filling.
- Kept check-out areas clean, organized, and well-stocked to maintain an attractive store.
- Answered customer questions about prescribed and OTC medications, including dosage, safety warnings, and other ways to help treat their illnesses.
- Delivered quality care to customers through close collaboration with pharmacists, including relaying important medicine information and, when selling products, checking with the pharmacists that the medication was right for them based on any medications, illnesses, or other lifestyle factors.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information. This includes customers with questions about things behind the counter and on the shop floor, from band-aids to washes, to cough liquids.
- Trained new pharmacy staff in procedures and customer service standards, including how to work the till, close the shop, and the protocol for selling over-the-counter medications.
Education
High School Diploma -
Busselton Senior High School
Busselton, WA10-2023
Skills
- Minfos point-of-sale and dispense system
- Friendly customer service
- Communication with customers and staff
- Basic dispensing of repeat scripts
- Marking off daily stock orders
- Putting away shop floor and dispensary orders
Affiliations
- I am a musician (I sing and play guitar)
- I love reading
- Walking my dogs and going to the beach
- I am also a bit of a foodie
Certification
- S2S3 course, completed online with the Pharmacy Guild of Australia
References
References available upon request.
Timeline
Pharmacy Assistant
Terry White Busselton
12.2022 - 01.2025
- S2S3 course, completed online with the Pharmacy Guild of Australia
High School Diploma -
Busselton Senior High School
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