Summary
Overview
Work History
Education
Skills
Timeline
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Lexie Collins

Sydney,NSW

Summary

Motivated backpacker from England travelling on a Working Holiday Visa. Possess hands-on professional experience in hospitality including; bartending, waitressing, kitchen porting and construction. Proven history serving customers in a fast-paced environment.

Overview

6
6
years of professional experience

Work History

Waitress/Bartender/Kitchen Porter

Cripps & Co
Shustoke, England
08.2021 - 12.2023
  • Cleared away dirty dishes from tables after each course was finished.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Assisted in seating guests at tables or booths.
  • Prepared checks accurately and processed payments promptly.
  • Presented food and beverages to guests at tables.
  • Provided excellent customer service to ensure repeat customers.
  • Trained new employees to perform duties.
  • Answered questions about menu items, ingredients, and pricing.

Apprentice Engineer

Balfour Beatty Ground Engineering
Birmingham, England
09.2022 - 07.2023
  • Generated technical reports for customers.
  • Communicated with clients and coworkers about analysis results.
  • Conducted tests on machines to identify faults and malfunctions.
  • Monitored operations of machinery and equipment to ensure efficiency and compliance with regulations.
  • Avoided data loss by creating back-ups of programs.
  • Inspected completed work for quality assurance purposes prior to release.

Waitres/bartender/kitchen Porter

The C's bar and restaurant
Birmingham, England
08.2020 - 07.2021
  • Provided drink suggestions to customers based on their preferences.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Developed good working relationships with fellow employees through effective communication.
  • Poured wine, beer and cocktails for patrons.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Collected and organized daily till totals and tips.
  • Remained calm and poised during busy periods, promoting great customer service to guests.

Waitress/glass Collector

The Centurion Pub
Birmingham, England
12.2017 - 08.2020
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Informed customers of daily specials and signature menu items.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Filled condiments and napkin containers during slack periods.

Education

High School Diploma -

WMG
Birmingham
06-2020

Skills

  • Customer Service
  • Safe Food Handling
  • Menu Recommendations
  • Buffet Setup and Takedown
  • Point of Sale Systems
  • Effective Customer Upselling
  • Table Setting Arrangements
  • Food Running
  • Supply Restocking
  • Dining Customer Service
  • Cash Handling
  • Table Turnover
  • Team Collaboration

Timeline

Apprentice Engineer

Balfour Beatty Ground Engineering
09.2022 - 07.2023

Waitress/Bartender/Kitchen Porter

Cripps & Co
08.2021 - 12.2023

Waitres/bartender/kitchen Porter

The C's bar and restaurant
08.2020 - 07.2021

Waitress/glass Collector

The Centurion Pub
12.2017 - 08.2020

High School Diploma -

WMG
Lexie Collins