LEXIE GLOEDE
The Commercial Hotel
Pingelly,Australia
1
Certification
7
years of professional experience
Motivated and adaptable hospitality professional with extensive leadership experience across hotel operations, community engagement, administration, and residential aged care. Currently working as a General Manager, overseeing complex operations, staff performance, financial management, compliance, and customer service delivery. Growing up in rural Western Australia, I bring a practical, hands‑on approach and thrive in remote, fast‑paced environments.
I excel at leading diverse teams, maintaining high safety and service standards, and building strong relationships with contractors, stakeholders, and onsite personnel. Known for reliability, problem‑solving, and a calm, solutions‑focused leadership style, I am committed to creating safe, welcoming, and well‑run environments. I am eager to apply my operational expertise to mining village management, FIFO hospitality, or site administration roles, contributing to efficient site operations and positive workforce experiences.
Work History
Manager
1 Year- Coordinate maintenance and liaise with contractors to ensure the property is well maintained.
- Manage the day-to-day operation of the hotel including bar, kitchen, accommodation and customer service.
- Ensure compliance with Liquor Licensing, Food Safety and Workplace Health & Safety legislation.
- Monitored stock levels, completed stocktakes, and ordered beverages and bar supplies.
- Recruitment, interviewing, onboarding, and performance management of staff.
General Manager
1 Year 1 Month- Manage the day-to-day operation of the hotel including bar, kitchen, accommodation and customer service.
- Recruit, onboard, train, supervise and performance manage staff.
- Prepare rosters and oversee staffing requirements.
- Manage budgets, financial reporting, supplier accounts and stock ordering.
- Ensure compliance with Liquor Licensing, Food Safety and Workplace Health & Safety legislation.
- Coordinate promotional events including Jag the Joker, Spear the Spade and VIP Member Nights.
- Manage gaming promotions and cash handling in accordance with legislative requirements.
- Develop and implement marketing strategies including social media and seasonal promotions.
- Build strong relationships with local businesses and community organisations.
- Respond professionally to customer enquiries and resolve complaints.
- Coordinate maintenance and liaise with contractors to ensure the property is well maintained.
Hotel All-Rounder
7 Months- Bartending
- Hotel room cleaning
- Kitchen hand duties
- Relief cook
- Customer service
- General hotel operations
Administration Officer
7 Months- Managed venue bookings
- Coordinated community events
- Administrative support
- Customer service
- Maintained records and daily operational requirements
Lifestyle Coordinator
3 Years 3 Months- Planned and delivered engaging lifestyle programs.
- Developed individual lifestyle care plans.
- Supported residents' emotional, physical and cognitive wellbeing.
- Worked within allocated budgets.
- Coordinated referrals with physiotherapists, doctors, nurses and chaplains.
- Supervised and mentored Lifestyle Assistants.
- Facilitated staff education sessions promoting resident engagement.
- Built positive relationships with residents, families and volunteers.
- Ensured compliance with Aged Care Quality Standards and infection control requirements.
- Participated in continuous improvement initiatives.
Stock hand
1 Year- Livestock handling and movement
- Cattle receival
- Operation of cattle crush equipment
- General station maintenance
- Safe livestock handling practices
Care Partner
3 Months- Personal care
- Medication administration
- Wound care
- Mobility assistance using manual and electric lifting equipment
- Skin integrity management
- Assisting with meals and nutrition
- Monitoring and reporting resident observations and vital signs
- Supporting residents with activities of daily living
- Specimen collection
- Documentation and communication with nursing staff
Education
Certificate in Hospitality
- Visual Design
Skills
Leadership and team management
Staff recruitment
onboarding and training
Payroll and managing staff rosters
Event planning and coordination
Budget and financial management
Stock control and supplier management
Strong communication and interpersonal skills
Administration and record keeping
Time management and multitasking
Compliance with WHS
Food Safety and Liquor Licensing
Problem solving and conflict resolution
Reliable
proactive and adaptable
Certification
- Certificate III in Aged Care
- Medication Competency Certificate
- Certificate II in Hospitality
- Certificate II in Visual Arts (Desktop Design)
- Approved Manager's Licence
- Responsible Service of Alcohol (RSA)
- Food Safety Certificate
- Current C Class Driver's Licence
- First Aid Certificate
- White Card
Timeline
Manager
The Commercial Hotel
08.2025 - CurrentRead More
General Manager
The Exchange Hotel
04.2024 - 05.2025Read More
Hotel All-Rounder
The Exchange Hotel
04.2024 - 11.2024Read More
Administration Officer
Pingelly Recreation Centre
04.2024 - 11.2024Read More
Lifestyle Coordinator
BaptistCare Kalkarni Residential Aged Care
01.2021 - 04.2024Read More
Stock hand
International Livestock
01.2020 - 01.2021Read More
Care Partner
BaptistCare Kalkarni Residential Aged Care
10.2019 - 01.2020Read More
Narrogin Senior Highschool
Certificate in Hospitality
Read More
Narrogin Senior Highscool
from Visual Design
Read More