Summary
Work History
Education
Skills
Languages
Timeline
Generic

Lexie Ma

Summary

Personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth.

Work History

Sales Assistant

ZUO 100
08.2023 - 12.2023
  • Assisted customers in product selection, enhancing overall satisfaction and fostering repeat business.
  • Executed daily inventory management tasks, ensuring accurate stock levels and timely reordering of products.
  • Collaborated with team members to maintain organized sales floor, improving customer navigation and shopping experience.
  • Provided training support to new staff on product knowledge and sales techniques, promoting a cohesive team environment.
  • Advised customers on DIY tools, materials, and home improvement techniques.
  • Explained how to safely use products and demonstrated basic DIY tasks.

Education

Bachelor of Science - Electrical, Electronics And Communications Engineering

University of Melbourne
Parkville, VIC
11-2028

Skills

  • Communication: Confident in explaining instructions clearly to customers; able to adjust communication style to suit different people and situations
  • Teamwork: Experienced working collaboratively with staff to complete tasks efficiently and maintain smooth store operations
  • Attention to Detail: Careful with product placement, pricing, and cleanliness; ensured accurate information was provided when advising customers on tools
  • Patience: Remained calm and helpful with customers needing extra support or explanation
  • Technologically Proficient: Comfortable using POS systems, barcode scanners, and basic digital tools for inventory and product lookup
  • Stock Management: Helped with restocking, inventory checks, and maintaining product availability

Languages

English
Full Professional

Timeline

Sales Assistant

ZUO 100
08.2023 - 12.2023

Bachelor of Science - Electrical, Electronics And Communications Engineering

University of Melbourne
Lexie Ma