Lexie Webster
Ashmore, Gold Coast,QLD
Summary
Organised and dependable candidate successful at managing multiple businesses with a driven positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilising my high standard of interpersonal skills, excellent time management and problem-solving skills. I consider myself as an utterly hardworking, passionate, friendly, and loyal employee who is determined to take on any given task.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Man Cave Workwear
Gold Coast, QLD
09.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Banking and deposited money weekly.
- Obtain the high level of cleanliness and organisation.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Manager
Workin' Wear Warwick
Warwick
01.2017 - 09.2023
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Took approximately 10 - 15 customer orders per day.
- Delivered and collected big orders.
- Answered incoming calls and emails to provide product information, features and benefits.
- Obtain shop key (open and close)
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Bar Tender/Waitress Supervisor
Condamine Sports Club
Warwick
02.2021 - 08.2022
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Completed till checks and deposited money into banks.
- Greeted new customers, discussed specials, and took drink orders.
- Supervised server staff and simultaneously served personal section of tables.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Barista
Zarraffas Coffee
Warwick
03.2017 - 03.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Helped management keep adequate supply on hand by notifying of shortages.
Education
Bachelor of Science - Paramedicine
University of Sunshine Coast
Sunshine Coast, QLD01.2023
High School Diploma -
Clifton State High School
Clifton, QLD11.2020
Skills
- Hands on work
- Manual driving
- Strong Communication
- Organisation
- Approachability/Friendliness
- Determined
- Goal-driven
- Receiving positive feedback
- Team leading
- Providing Feedback
- Time efficiency
- Active listening
- Performance Management
- Marketing
- Strategic Planning
- Staff Development
- Operations Management
- Policy Implementation
- Financial Management
- Business Development
- Complex Problem-Solving
- Schedule Preparation
- Budget Control
- Business Planning
Certification
Certificate 2 in Health Care Assistance
Academic Awards
First Aid Certification
First Dan Black Belt in Karate
Accomplishments
- Owner of a coffee van.
- Achieved a black belt in Renbukan Karate by the age of twelve.
- Leader for teaching and running my own karate classes for people aged from 4 - 85 years old.
- Completed high school.
- Trained multiple employees.
- Only received positive feedback from each and every boss I worked for.
- Always in demand for picking up extra work from different job companies.
- Saved and bought my brand new car by the age of nine-teen.
Additional Information
References:
Allison Webster (Workin’ Wear Warwick)
0491 076 697
Katie Dennis (Katies Cocktail Cafe)
0476 946 279
Steve (Condamine Sports Club)
0418 648 310
Brenton (Man Cave)
0438 323 248
Nick (Man Cave)
0422 895 026
Timeline
Manager
Man Cave Workwear
09.2023 - Current
Bar Tender/Waitress Supervisor
Condamine Sports Club
02.2021 - 08.2022
Barista
Zarraffas Coffee
03.2017 - 03.2021
Manager
Workin' Wear Warwick
01.2017 - 09.2023
Bachelor of Science - Paramedicine
University of Sunshine Coast
High School Diploma -
Clifton State High School