Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Lexy Ryan

Sunshine Coast,Australia

Summary

I’m an energetic and adaptable professional from Australia with experience in bartending, customer service, teaching, and event coordination. I thrive in fast-paced, people-focused roles and bring a confident, hands on approach to every challenge. Known for staying calm under pressure and connecting easily with others, I’m excited to bring my international experience and positive energy to a new team in Canada.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bartender & Events Coordinator

Coolum & Mooloolaba Bowls Club
Sunshine Coast, QLD, Australia
01.2024 - Current
  • Resolved customer complaints promptly and professionally, ensuring positive guest experiences and repeat business.
  • Monitored guests’ alcohol consumption to maintain a safe environment and comply with legal regulations.
  • Accurately processed payments using POS systems, handling cash and electronic transactions efficiently.
  • Fostered strong teamwork and communication with colleagues to maintain smooth service during busy periods.
  • Handled customer inquiries via email, phone, and in-person, providing clear information and scheduling events based on availability.
  • Acted as a liaison between higher management and kitchen staff, ensuring smooth communication and seamless event execution.
  • Created detailed timetables and run sheets for team members, coordinating tasks and timelines to keep events on track.
  • Managed event setup, including arranging spaces and equipment to meet client requirements.
  • Greeted and ushered guests upon arrival, answering questions and providing excellent customer service throughout events.
  • Quickly resolved unexpected issues during events to maintain smooth operations and ensure guest satisfaction.
  • Led and motivated event staff by delegating tasks clearly and providing support to keep everyone aligned and efficient.
  • Assisted with post-event follow-ups, gathering client feedback and helping with event wrap-ups to improve future experiences.

Teacher

Department of Education & Cluey Learning
Townsville/Sunshine Coast, QLD, Australia
01.2019 - 12.2024
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
  • Managed student behavior in classroom by establishing and enforcing rules and procedures.
  • Collaborated with colleagues to manage course goals, curriculum and materials.
  • Implemented customized tutoring to enable struggling students to meet full academic potential.

Bartender and Waitress

The Commonwealth Hotel
Townsville, QLD, Australia
11.2019 - 07.2022
  • Delivered high-quality service to a high volume of customers daily in both bar and dining settings.
  • Prepared and served alcoholic and non-alcoholic beverages, following RSA standards.
  • Responded to customer enquiries and concerns promptly and professionally.
  • Worked closely with kitchen and floor staff to ensure smooth and efficient service.
  • Maintained cleanliness of service areas and followed food safety protocols.
  • Rotated stock and maintained bar supplies to ensure readiness and reduce waste.

Education

Bachelor of Primary Education

James Cook University
Townsville, QLD

Queensland Certificate of Education

Kirwan State High School
Townsville, QLD

Skills

  • Strong Communication & Interpersonal Skills
  • Adaptability & Flexibility
  • Problem Solving & Quick Decision Making
  • Teamwork & Collaboration
  • Multitasking in Fast-Paced Environments
  • Leadership & Mentoring
  • Beverage Preparation
  • Cash Handling & POS Systems
  • Customer Relationship Management
  • Event Planning & Coordination
  • Classroom Management
  • Scheduling & Time Management
  • Conflict Resolution
  • Health & Safety Compliance

Certification

  • Responsible Service of Alcohol (RSA) — Queensland, 2023
  • Responsible Service of Gambling (RSG) — Queensland, 2023
  • TAB Compliance Training — 2023
  • Working With Children Check (Blue Card) — Queensland, Current
  • Yellow Card (Disability Worker Screening Clearance) — Queensland, Current

References

Professional Referee 

Louise Hillgrove- Former Function and Admin Manager- Club Mooloolaba

loualicia68@hotmail.com

0448 151 160

Zacary Miller- Former General Manager- Club Mooloolaba

0413 729 636

Personal Referee

Rachael Anderson- General Manager- Aligned Corporate Residences

townsville.gm@acresidences

0428 111 448

Timeline

Bartender & Events Coordinator

Coolum & Mooloolaba Bowls Club
01.2024 - Current

Bartender and Waitress

The Commonwealth Hotel
11.2019 - 07.2022

Teacher

Department of Education & Cluey Learning
01.2019 - 12.2024

Bachelor of Primary Education

James Cook University

Queensland Certificate of Education

Kirwan State High School

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