Leyakorn Kamma
Melbourne
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.
Overview
5
5
years of professional experience
Work History
Host / Barista
W Hotel
08.2023 - 05.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Barista
The Quarter On Degraves
09.2022 - 03.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Controlled line and crowd with quick, efficient service.
Barista/ Social Promoter
Jane&co Cafe
04.2019 - 06.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Retail Sales Associate
Greyhound Original
01.2020 - 08.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
Barista
Son Of Tucci
05.2019 - 03.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
Diploma -
Royal Greenhill Institute of Technology
Melbourne, VIC07.2018
Barista Course -
William Angliss Institute of TAFE
Melbourne, VIC06.2016
High School Diploma -
Good Shepherd International School
Tamilnadu,India05.2015
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Telephone reception
- Guest Relations
- Foreign language skills
Timeline
Host / Barista
W Hotel
08.2023 - 05.2024
Barista
The Quarter On Degraves
09.2022 - 03.2023
Retail Sales Associate
Greyhound Original
01.2020 - 08.2021
Barista
Son Of Tucci
05.2019 - 03.2020
Barista/ Social Promoter
Jane&co Cafe
04.2019 - 06.2022
Diploma -
Royal Greenhill Institute of Technology
Barista Course -
William Angliss Institute of TAFE
High School Diploma -
Good Shepherd International School
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