Leyla Mohammed
Inala,Qld
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Brisbane Harmony Family Daycare
10.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Support Worker
Abe Care
12.2022 - 08.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted community integration by providing extensive physical, emotional and social support.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
Client Service Representative
Dominos's Pizza
09.2021 - 10.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Utilized active listening skills to identify customer needs and provide appropriate solutions.
- Maintained and managed customer files and databases.
- Communicated with clients regarding account services, statements, and balances.
Education
High School Certificate - High School
Glenala State High School
Inala Heights, QLD11.2023
Certificate III - Health Services Assistance
Mater Education
Brisbane, QLD04.2023
Certificate II - Certificate II in Health Support Services
Mater Education
Brisbane, QLD12.2022
Skills
- Filing
- Scheduling
- Database Management
- Workflow Optimization
- Expense Reporting
- Spreadsheet Management
- Appointment Scheduling
Referees
Yahya Omar - manager of Abe care.
0401789526
Brisbane harmony family day care
Dominos oxley
Timeline
Administrative Assistant
Brisbane Harmony Family Daycare
10.2023 - Current
Support Worker
Abe Care
12.2022 - 08.2023
Client Service Representative
Dominos's Pizza
09.2021 - 10.2022
High School Certificate - High School
Glenala State High School
Certificate III - Health Services Assistance
Mater Education
Certificate II - Certificate II in Health Support Services
Mater Education
Similar Profiles
Hawa Ali MohamedHawa Ali Mohamed
Childcare Educator at Brisbane Harmony Family Day CareChildcare Educator at Brisbane Harmony Family Day Care
Monica SudoMonica Sudo
Teacher Assistant at Harmony kids DaycareTeacher Assistant at Harmony kids Daycare
Megan GarrettMegan Garrett
Grants Administrator at Family Violence Center, Inc. Dba Harmony HouseGrants Administrator at Family Violence Center, Inc. Dba Harmony House