Leyla Mohammed
Inala,Qld
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Brisbane Harmony Family Daycare
2023.10 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Support Worker
Abe Care
2022.12 - 2023.08
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted community integration by providing extensive physical, emotional and social support.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
Client Service Representative
Dominos's Pizza
2021.09 - 2022.10
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Utilized active listening skills to identify customer needs and provide appropriate solutions.
- Maintained and managed customer files and databases.
- Communicated with clients regarding account services, statements, and balances.
Education
High School Certificate - High School
Glenala State High School
Inala Heights, QLD11.2023
Certificate III - Health Services Assistance
Mater Education
Brisbane, QLD04.2023
Certificate II - Certificate II in Health Support Services
Mater Education
Brisbane, QLD12.2022
Skills
- Filing
- Scheduling
- Database Management
- Workflow Optimization
- Expense Reporting
- Spreadsheet Management
- Appointment Scheduling
Referees
Yahya Omar - manager of Abe care.
0401789526
Brisbane harmony family day care
Dominos oxley
Timeline
Administrative Assistant
Brisbane Harmony Family Daycare
2023.10 - Current
Support Worker
Abe Care
2022.12 - 2023.08
Client Service Representative
Dominos's Pizza
2021.09 - 2022.10
High School Certificate - High School
Glenala State High School
Certificate III - Health Services Assistance
Mater Education
Certificate II - Certificate II in Health Support Services
Mater Education
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