Summary
Work History
Skills
Timeline
Generic

Leyna Nguyen

Canley Heights,NSW

Summary

Demonstrated reliability and a commitment to excellence through customer service and retail at the Asian Convenience Store, showcasing exceptional adaptability and effective communication. Organised and hard-working with skills of resourcefulness and quick-thinking in enhancing customer satisfaction and resolving complaints, underpinned by strong decision-making and team-building skills. Dependable candidate that is successful at managing multiple priorities with a positive attitude and willing to take on added responsibilities to meet team goals, either independently or in a team environment.

Work History

Customer Service and Retail

Asian Convenience Store
09.2022 - 03.2023
  • Provided support for customers
  • Handled escalated customer complaints professionally, working towards mutually agreeable resolutions while preserving the company's reputation.
  • Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns in a timely manner.
  • Developed thorough knowledge of company products and services, enabling accurate and informed responses to customer inquiries.

Volunteer

Relay For Life
11.2022 - 11.2022
  • Assisted with special events and programs
  • Maintained clean, neat, and operational facilities
  • Represented organisation positively and professionally by part-taking in organised events.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others when needed.

Skills

  • Retail store support
  • Reliability
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Customer Communication
  • Team building

Timeline

Volunteer

Relay For Life
11.2022 - 11.2022

Customer Service and Retail

Asian Convenience Store
09.2022 - 03.2023
Leyna Nguyen