Summary
Overview
Work History
Education
Skills
Personal Statement
Affiliations
Accomplishments
Languages
Timeline
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LI LI

Sydney,NSW

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

5
5
years of professional experience

Work History

General Employees

Nextra Ashfield Mall
Ashfield, NSW
07.2024 - Current
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Operated equipment and machinery according to safety guidelines.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Hardware Engineer (Internship)

Shanxi Daqian Technology Co.
China, Shanxi
02.2023 - 08.2023
  • Diagnosed, troubleshot and resolved hardware and system problems.
  • Collaborated with software engineers to ensure seamless integration of hardware and software.
  • Identified, evaluated and recommended cost-effective hardware solutions to meet customer requirements.
  • Managed project timelines and deliverables, ensuring milestones were met.
  • Analyzed equipment performance records to determine need for repair or replacement.
  • Provided technical support to clients, troubleshooting hardware-related issues.
  • Maintained inventory of spare parts for repairs as well as preventive maintenance programs.
  • Created reports detailing test results, design changes or product specifications.
  • Updated and upgraded existing hardware to improve performance and extend product lifecycle.

Front-end Engineer (Internship)

Funing County Xinhua Bookstore
China, Yanchen
02.2021 - 08.2021
  • Created user interface designs, prototypes, wireframes, and mockups.
  • Resolved conflicting CSS styling issues between various browsers and platforms.
  • Provided technical support for users experiencing difficulties accessing or navigating webpages.
  • Delivered end-user training on content management systems allowing staff to make easy updates and maintenance to website without developer assistance.
  • Implemented accessibility standards to make websites usable for people with disabilities.
  • Optimized webpages for maximum speed and scalability.

Network Administrator

Nanjing Xunjie Technology Co.
China, Nanjing
02.2020 - 08.2020
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed routine maintenance and repair.
  • Performed network maintenance activities such as testing, troubleshooting, and repairing of cable systems.
  • Assisted with network maintenance tasks including installation of new hardware and software components.
  • Provided technical assistance in the installation and maintenance of computer systems and networks.
  • Conducted routine maintenance activities on servers, storage systems, networking equipment and other components located in the Data Center.

Education

Master of Science - Information Technology

University of New South Wales
Kensington, NSW
11-2025

Bachelor of Science - Digital Media Technology

Shanxi Media College(CUSX)
Yuci,Shanxi,China
06-2023

Skills

  • Network troubleshooting
  • Customer service
  • Technical support
  • User interface design
  • Computer skills (Python, C)
  • Inventory management
  • Hardware operation
  • MS office
  • Fluent in Mandarin, English
  • Installation management
  • Hardware documentation
  • Operating systems
  • Hardware debugging
  • Project management
  • Data analysis

Personal Statement

I am currently a postgraduate student majoring in Information Technology at the University of New South Wales. As a motivated and responsible individual, I am eager to gain hands-on experience and expand my professional skills in a real-world environment. My goal is not solely to earn a salary, but to grow through work and become a valuable team member.

I am known for being friendly, easy-going, and approachable, which makes me a great communicator and team player. I am always willing to lend a helping hand, and I take pride in being reliable and trustworthy. I enjoy learning new things and adapt quickly to new tasks and challenges. My previous experiences have also shown that I am diligent, hard-working, and capable of thriving under pressure.

Fluent in both English and Mandarin, I am confident in my ability to work in bilingual environments and communicate effectively with people from diverse backgrounds.

Affiliations

  • Camping
  • Hunting
  • Road trip
  • Shooting match
  • Swimming
  • Diving

Accomplishments

  • Received several outstanding student awards during college
  • Best Debater of the School Debate Competition
  • Received numerous awards as an outstanding employee during my internships

Languages

English
Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Limited

Timeline

General Employees

Nextra Ashfield Mall
07.2024 - Current

Hardware Engineer (Internship)

Shanxi Daqian Technology Co.
02.2023 - 08.2023

Front-end Engineer (Internship)

Funing County Xinhua Bookstore
02.2021 - 08.2021

Network Administrator

Nanjing Xunjie Technology Co.
02.2020 - 08.2020

Master of Science - Information Technology

University of New South Wales

Bachelor of Science - Digital Media Technology

Shanxi Media College(CUSX)
LI LI