Dynamic and customer-focused, excelled at McDonald's, Albany Creek, by leveraging exceptional teamwork and problem-solving skills. Achieved high customer satisfaction through effective communication and collaboration, enhancing the service quality. Skilled in customer engagement and time management, consistently met and exceeded performance standards.
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonalds, Albany Creek
04.2022 - Current
Worked front counter, drive-thru and other areas.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from the management team.
Provided excellent customer service by greeting customers and meeting quality expectations. Furthermore addressing concerns or issues promptly and professionally
Promoted a positive work environment through effective communication and teamwork among staff members.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Trained new team members on procedures, customer service, and sales techniques.
Education
Queensland Certificate of Education
Grace Lutheran College
Rothwell
11.2024
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-Solving
Clear Communication
Customer Engagement
Interactive communication skills
Flexible Schedule
Integrity and Honesty
Verbal and written communication
Initiative and Self-Motivation
Interests
After External Exams (31/11/2024)
Monday - Sunday: 6 am-11 pm
Affiliations
John Scherer, Engineer Cross River Rail, 0428944424, john.scherer@bigpond.com