Liam Barrett
Birsbane,Qld
Summary
Dynamic professional with extensive experience in customer relationship management and sales techniques within the consumer technology sector. Leverages comprehensive product knowledge and exceptional communication skills to drive sales and enhance customer satisfaction. Demonstrated success in consistently meeting customer needs while exceeding sales targets. Key strengths include adept problem-solving abilities and strong proficiency in IT systems, ensuring seamless operations and client engagement.
Overview
9
9
years of professional experience
Work History
Sales
JB Hi-Fi
11.2016 - Current
- Ensuring high levels of customer satisfaction through excellent sales service
- Reaching sales KPI’s and targets
- Selling Telstra mobile plans through Telstra’s POS portal
- Maintaining merchandise standards
- Liaising with the Home Delivery Centre to ensure all customer needs are met
- Handling all customer repairs and credits for faulty and damaged items and liaising with repair agents and manufacturers
- Stocktake and cycle counts
- Training new staff members
- Handling POS systems at the store counter
Education
Bishop Druitt College
Coffs Harbour11.2016
Skills
- Flexible and resourceful approach to any given work situation
- Strong focus on customer satisfaction
- Ability to assume decision making authority
- Incredibly technology savvy
- Effective communication
- Customer engagement
- Initiative-driven professional
- Fostering relationships
- Prioritization and scheduling
- Imaginative problem-solving
- Unwavering positive outlook
- Strong observational skills
Timeline
Sales
JB Hi-Fi
11.2016 - Current
Bishop Druitt College