Summary
Overview
Work History
Education
Skills
Accomplishments
References
Certification
Timeline
Generic

LIAM CARNLEY

Young,NSW

Summary

I'm writing to apply for the position you have available. I am confident that my skills are well- aligned with the role, and that I would be an excellent fit for your workplace.

I am young and confident, and believe I have the necessary maturity to be an asset to your team. My set-skill and industry expertise are comprehensive and up-to-date. I make it my top priority to work well and efficiently within a team. I have acquired a variety of skills and this has left me wanting to expand my skill set and embrace new challenges. I'm a very fast learner, and pride myself on being well presented, polite and determined to tackle any task. I am also a very enthusiastic, energetic, bubbly person and thrive being in a team environment. I have learned and accomplished a great deal in my experience as a worker at KFC young, consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimised customer service. Working in the hospitality and customer service industry has given me the confidence I have needed as a young person to achieve my best results in the workplace. I believe myself to be an excellent candidate for this position as I'm always willing to try new things without hesitation. My responsibilities while working in customer service and hospitality have helped me to develop a better work ethic and to always try my hardest in everything I do when it comes to helping a business succeed. I am motivated, task-oriented and efficient with all that I do. My knowledge of customer service and cash handling is comprehensive and current.

My work experience and past accomplishments make me an excellent candidate for this position. My enthusiasm and commitment to excellence have served me well. I have enclosed my resume for your consideration. Please feel free to contact me via phone or email at a time of your convenience to discuss my background as well as the requirements for this role.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Supervisor, Assistant Manager, RGM

KFC
Young, NSW
05.2017 - Current
  • Increased sales over 12% in 2021 (my first year running in management.)
  • Interactions with approximately 500 customers daily, (excluding weekends.)
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Maintained clean and well organised production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.

Laborer

Adam Jasprizza
Young, NSW
02.2021 - 06.2021
  • Managed loading and unloading of routine shipments, maintaining organized and secure materials to minimize damage.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Planned layout and installation of electrical wiring, equipment and fixtures based on specifications and applicable code.

Education

High School Diploma -

Young High School
Young, NSW
09.2019

Skills

  • Recruiting and interviewing
  • Cost Control
  • Employee scheduling
  • Staff Management
  • Budgeting
  • Safety understanding
  • Strategic planning, Sales growth, Sales Tracking, Business Leadership
  • Training

Accomplishments

  • Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
  • Sales growth was up 12% for 2021 (My first year running as RGM)
  • Supervised team of 62 staff members.

References

Ali Naghi- Restaurant Manager

KFC,

24 Zouch Street, Young NSW 2594

P: 0450 060 096

E: Mranaghi@gmail.com


Susan Cass - Year Coordinator

Young Highschool

Campbell Street, Young NSW 2594

P:

E:


Renee Wilkinson- Store Manager

Telstra

141 Boorowa Street, Young NSW 2594

P:

E:



Certification

  • First Aid - 2021

Timeline

Laborer

Adam Jasprizza
02.2021 - 06.2021

Shift Supervisor, Assistant Manager, RGM

KFC
05.2017 - Current

High School Diploma -

Young High School
LIAM CARNLEY