Liam Cox

• Determined business plan, mission statement, and vision.
• Mapped income generating strategies to grow revenue.
• Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
• Responded to customer inquiries and provided technical assistance over phone and in person.
• Identified target customer segments through in-depth research, building tactical marketing strategies.

White labeled an all-in-one marketing and business automation platform and re-sold it as a ‘SAAS’ which is called Digital Edge Solutions.

This comprehensive platform consolidates various tools and features into a single solution, including CRM, email marketing, SMS marketing, landing page builders, sales funnels, appointment scheduling, and social media management.

Digital Edge Solutions empowers businesses to automate tasks, streamline operations, generate and nurture leads, optimize marketing efforts, and enhance communication with customers.

The platform's analytics and reporting capabilities allow businesses to track campaign performance, gain valuable insights, and make data-driven decisions.

Scalability is a key feature, enabling businesses to grow and adapt while leveraging the comprehensive features and streamlined processes.

• Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
• Followed all safety procedures and guidelines to promote safety while working on electrical systems.
• Read and interpreted drawings to provide wiring layouts for new installations
• Managed business report generation, recordkeeping and supply ordering.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.

• Pulled orders quickly to maintain demanding productivity goals.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.