Liam Cox
Melbourne,Vic
Summary
I am deeply committed to excellence and driven by a proven track record of results. Thriving amidst challenges, I continuously seek opportunities to elevate myself, both personally and professionally. My ability to deliver tangible outcomes sets me apart, as I am dedicated to making a meaningful impact in every task I undertake. I possess a relentless appetite for growth, constantly seeking new experiences and knowledge to enhance my skills. With a proactive mindset and a readiness to embrace challenges, I am ready to make significant contributions to any team and lead the way to success in every endeavor.
Overview
7
7
years of professional experience
Work History
Sales Consultant
My Learning Online
Melbourne, VIC
08.2023 - Current
- Employee of the Month: Awarded in the first month of employment for surpassing KPIs each week, outperforming 42 sales consultants in the sales department.
- Top Performer: Consistently ranked number one in a campaign of 16 agents for both student enrollments and revenue generation. Secured the second position out of 42 agents for overall student enrollments to date.
- Client Engagement and Trust Building: Excel in building trust and rapport during calls by actively listening and understanding client needs. Create excitement and urgency around educational opportunities, enhancing client engagement and interest.
- Tailored Solutions and Value Building: Demonstrate a strong ability to identify client pain points and deliver customized solutions that address their specific needs. Focus on building value by highlighting the benefits and outcomes of the courses offered.
- Strategic Sales Approach: Implement a strategic approach to sales that includes actively listening, tailoring conversations to meet client needs, and ensuring each interaction is personalized and impactful.
- Exceeding KPIs: Maintain a consistent track record of exceeding weekly and monthly KPIs, showcasing a commitment to delivering exceptional performance and contributing to the company’s growth.
- Collaboration and Teamwork: Work closely with colleagues and management to share best practices and strategies, contributing to a collaborative and high-performing sales team environment.
Software Service
Self Employed
Melbourne, VIC
06.2023 - 08.2023
- Determined business plan, mission statement, and vision.
- Mapped income generating strategies to grow revenue.
- Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
- Identified target customer segments through in-depth research and marketing strategies.
- The platform consolidated various tools and features into a single solution, including CRM, email marketing, SMS marketing, landing page builders, sales funnels, appointment scheduling, and social media management.
- The platform's analytics and reporting capabilities allow businesses to track campaign performance, gain valuable insights, and make data-driven decisions.
Apprentice Electrician
Wizo Solar and Electrical
Melbourne, VIC
01.2021 - 06.2023
- Installed electrical wiring and fixtures, such as outlets, switches, circuit breakers, junction boxes and wall sockets.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems
- Read and interpreted drawings to provide wiring layouts for new installations.
- Managed business report generation, recordkeeping and supply ordering
- Used drawings, schematics, and instructions to properly install PV systems in accordance with codes and standards.
- Installed solar panels on multiple residential and commercial properties to meet customer requirements.
- Gather information from prospective customers to identify solar energy needs.
- Followed-up with warm prospects to deepen connections and convert leads.
Cashier
Best Health Meat co
Melbourne, VIC
03.2018 - 12.2020
- Greeted customers entering the store and responded promptly to customer needs.
- Build relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Pick Packer
Ozdare
Melbourne, VIC
06.2017 - 02.2018
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Organized inventory in the warehouse according to established procedures.
- Packed products in accordance with specified instructions.
- Maintained records of shipments, returns, and damages.
- Prepared documents such as bills of lading, invoices, manifests, and purchase orders.
Education
Completed Year 11 -
Buckley Park College
01.2021
Skills
- Persuasive Communication
- Negotiation and closing
- Leadership
- Adaptability
- Resilience
- Networking
- Positive Customer Engagement
- CRM proficiency
- Referral Generation
- Customer Service
Additional Information
At the age of 12, I initiated a successful side hustle by painting house numbers on gutters, which resulted in $620 in revenue over a single weekend from 62 satisfied customers. Additionally, at 15, I exhibited resilience by securing my first job at Red Rooster after persistently distributing resumes to multiple stores in a local shopping center, despite facing rejection nine times.
Timeline
Sales Consultant
My Learning Online
08.2023 - Current
Software Service
Self Employed
06.2023 - 08.2023
Apprentice Electrician
Wizo Solar and Electrical
01.2021 - 06.2023
Cashier
Best Health Meat co
03.2018 - 12.2020
Pick Packer
Ozdare
06.2017 - 02.2018
Completed Year 11 -
Buckley Park College
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