LIAM ENDERSBY
Palmyra,WA
Overview
18
18
years of professional experience
Work History
Duty Officer
City of Melville
11.2020 - Current
- Customer relations (including the very elderly and people with special needs), rostering, organisation of sport programmes, coordinating and communicating with the public, coordinating bookings and scheduling of the facility, fee and money management, set up and pack up of functions and sporting activities and general cleaning/maintenance.
Line Cook, Front of House, Bar Staff
Gypsy Tapas House
05.2017 - 11.2020
- Preparation of food for service in the afternoon and evenings, assembling of dishes, coordinating the pass to enable a smooth relationship between the kitchen and front of house, all aspects of cleaning, stock rotation, assessment of current stock (stock take), service of food and beverages to the customers, greeting customers, waiting tables and booking customers in on the computer system.
Maintenance Technician
EMSO Maintenance
07.2019 - 10.2020
- Industrial and residential cleaning, landscaping and gardening, concreting installation and repairs, general painting and repairs, carpentry joining and timber work and general residential and commercial building maintenance.
Apprentice Chef
Little Creatures
06.2018 - 05.2019
- Preparation of food for service in the afternoon and evenings, assembling of dishes, coordinating the pass to enable a smooth relationship between the kitchen and front of house, all aspects of cleaning, stock rotation, assessment of current stock (stock take), service of food to the customers, attending tafe weekly and completing all required units of competency.
Bar Staff/Waiter/Assist in kitchen
Soiree Catering
11.2017 - 06.2018
- Preparation of food for service in the afternoon and evenings, assembling of dishes all aspects of cleaning, stock rotation, assessment of current stock (stock take), service of food and beverages to customers both a la carte and buffet style (high end functions), greeting customers, waiting tables and booking customers in on the computer system
Landscape Gardener
Plantech
04.2017 - 06.2018
- All aspects of lawn, garden and ground maintenance, elements of landscape design, installation and maintenance of reticulation systems, application of specified poisons to control weeds and pests, heavy use of trailers with and without loads, customer interactions and heavy use of a large range of dangerous machinery
Landscape Gardener
Wanda’s
03.2016 - 04.2017
- All aspects of lawn, garden and ground maintenance, elements of landscape design, installation and maintenance of reticulation systems, application of specified poisons to control weeds and pests, heavy use of trailers with and without loads, customer interactions, heavy use of a large range of dangerous machinery and leading a team of up to five other landscape gardeners in all of the above tasks.
Travel Agent
Student Flights
Carousel, Perth, WA
05.2015 - 03.2016
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Followed up with customers to increase customer service with travel plans.
- Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
Electrical Trades Assistant
Savi Systems
07.2014 - 02.2015
- Installation of wiring and cabling for residential and commercial security systems and home integration systems, gyprock fixing and flushing, functional testing of security systems and general duties including site remediation and cleaning
Maintenance Technician
EMSO Maintenance
01.2012 - 07.2014
- Industrial and residential cleaning, landscaping and gardening, concreting installation and repairs, general painting and repairs, carpentry joining and timber work and general residential and commercial building maintenance.
Customer Service Officer
City of Melville
02.2010 - 01.2012
- Customer relations (including the very elderly and people with special needs), organisation of sport programmes, coordinating and communicating with the public, coordinating activity bookings and scheduling, fee and money management.
Apprentice Chef
Sodexo
01.2009 - 12.2009
- Preparation of food for service in the afternoon and evenings, assembling of dishes, coordinating the pass to enable a smooth relationship between the kitchen and front of house, all aspects of cleaning, stock rotation, assessment of current stock (stock take), service of food and beverages to the customers, greeting customers, completion of tafe, studying of classical cooking techniques, dishes, terminology and current food trends
Gymbakids Play Leader, Customer Service Officer
City of Melville
01.2006 - 11.2008
- Supervising large groups of children of different ages, customer relations, organisation of sport programmes, coordinating and communicating with the public, coordinating activity bookings and scheduling, fee and money management.
Education
No Degree - History
Edith Cowen University
Incomplete03.2009
Skills
- Ability to work under pressure in both physical and mental roles, enabling me to become comfortable with long hours and difficult work environments
- Exceptional Customer Service
- Communication and team skills: I am a bright, outgoing person who communicates well with a wide variety of people Being part of a team is both something I excel at and enjoy
- Occupation health and safety: I am familiar with and adhere to all the OHS practices and procedures within my workplace
Accomplishments
- Responsible Service of Alcohol Certificate - 2019
- Senior first aid - 2023
Timeline
Duty Officer
City of Melville
11.2020 - Current
Maintenance Technician
EMSO Maintenance
07.2019 - 10.2020
Apprentice Chef
Little Creatures
06.2018 - 05.2019
Bar Staff/Waiter/Assist in kitchen
Soiree Catering
11.2017 - 06.2018
Line Cook, Front of House, Bar Staff
Gypsy Tapas House
05.2017 - 11.2020
Landscape Gardener
Plantech
04.2017 - 06.2018
Landscape Gardener
Wanda’s
03.2016 - 04.2017
Travel Agent
Student Flights
05.2015 - 03.2016
Electrical Trades Assistant
Savi Systems
07.2014 - 02.2015
Maintenance Technician
EMSO Maintenance
01.2012 - 07.2014
Customer Service Officer
City of Melville
02.2010 - 01.2012
Apprentice Chef
Sodexo
01.2009 - 12.2009
Gymbakids Play Leader, Customer Service Officer
City of Melville
01.2006 - 11.2008
No Degree - History
Edith Cowen University