Liam Giddins
Darwin,NT
Summary
Dynamic Occupational Therapist with a proven track record at ADF, enhancing patient outcomes through meticulous progress monitoring and intervention planning. Excelled in team collaboration and problem-solving, significantly improving operational efficiency. Expert in inventory control and customer service, driving profitability and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Occupational Therapist
ADF
Darwin, NT
06.2021 - Current
- Documented patient progress accurately and efficiently, ensuring compliance with regulatory requirements.
- Provided interventions and treatments to improve patient abilities to perform daily activities, manage symptoms and prevent injury.
- Collaborated with interdisciplinary team members for comprehensive patient care and optimal results.
- Performed assessments during treatment to determine progress according to goals.
- Improved patient outcomes by implementing individualized treatment plans and monitoring progress.
2IC Manager
Carls Jnr
Shepparton, VIC
09.2020 - 05.2021
- Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
- Enhanced team performance with comprehensive training programs, skill development workshops, and continuous feedback.
- Improved team productivity by streamlining daily operations and implementing efficient processes.
- Conducted employee training sessions to educate employees on products and company policies.
- Planned and directed staffing, training and performance evaluations to develop and control sales and service programs.
- Increased company's profitability through customer relationship development, community involvement and marketing campaigns.
Store Hand
Gamers Resort
Shepparton
06.2018 - 05.2021
- Monitored network performance, ensuring a reliable connection for all users at the cafe.
- Educated customers on proper computer usage, reducing instances of user error or damage to equipment.
- Developed rapport with clientele by addressing their needs quickly and professionally.
- Merchandised store inventory in seasonal and brand displays.
- Performed inventory of product on returns carts.
- Maintained inventory of equipment used in court.
- Managed inventory levels effectively by tracking usage trends and forecasting future requirements, minimizing stockouts or excess inventory.
Infantry
DF
Darwin, NT
06.2021 - Current
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Coordinated infantry positioning and equipment locations to facilitate safety and efficiency.
- Provided comprehensive after-action reports, identifying areas for improvement in future operations or trainings.
- Maintained optimal physical fitness standards within the unit, promoting a culture of health and wellness among soldiers.
Department Manager
McDonald's
Shepparton
08.2016 - 07.2020
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Dairy Night Fill
Coles
Shepparton, VIC
01.2012 - 01.2016
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
Education
No Degree - HighSchool
McGuire Collage
Shepparton, VIC08.2015
Skills
- Goal setting experience
- Intervention Planning
- Activity analysis
- Progress Monitoring
- Documentation skills
- Customer Service
- Attention to Detail
- Inventory Control
- Retail Operations
- Time Management
- Teamwork and Collaboration
- Problem-solving skills
Timeline
Occupational Therapist
ADF
06.2021 - Current
Infantry
DF
06.2021 - Current
2IC Manager
Carls Jnr
09.2020 - 05.2021
Store Hand
Gamers Resort
06.2018 - 05.2021
Department Manager
McDonald's
08.2016 - 07.2020
Dairy Night Fill
Coles
01.2012 - 01.2016
No Degree - HighSchool
McGuire Collage