Liam Henderson
Sunshine Coast,QLD
Summary
Dynamic and dedicated Advanced Care Paramedic with experience at multiple open-cut coal mines across the Bowen Basin. Proven ability to build rapport and trust with patients, and respond effectively to acute and non-acute workplace incidents across a mine site. Adept at ensuring effective communication with the HST team and client in order to effectively communicate reportable incidents when necessary. Committed to delivering exceptional service and fostering teamwork, consistently achieving high standards in challenging environments.
Overview
14
14
years of professional experience
4
4
Certifications
Work History
ADVANCED CARE PARAMEDIC
MINING SKILLS AUSTRALIA
07.2024 - 12.2025
- Working as a Paramedic on a mine site with open cut coal mining
- Transporting patients and providing paramedic assistance when necessary
- Assessing and treating work related and non-work-related illnesses and injuries of patients on a mine site.
- Performing Drug and Alcohol testing and reporting results to HST
- Assisting Health, Safety and Training (HST) with return-to-work processes for coal mine workers.
- Professional reporting of work related and non-work-related injury/illness to HST.
- Hydration testing and education of CMW’s
- Responding to emergencies in a safe and quick manner across all areas of the mine site
- Gate/site access and personal compliance of coal mine workers competencies.
- Undertaking KPI auditing
ADVANCED CARE PARAMEDIC
RISK 2 SOLUTION
06.2022 - 06.2024
- Working as a Paramedic on a mine site with open cut and underground coal mining.
- Transporting patients and providing paramedic assistance when necessary
- Assessing and treating work related and non-work-related illnesses and injuries of patients on a mine site.
- Performing Drug and Alcohol testing
- Gate/site access and personal compliance of coal mine workers competencies.
- Preventative maintenance of medical equipment
- Undertaking KPI auditing
- Safely administering scheduled medications and maintaining a scheduled medication register.
- Maintaining an asset register of consumables and non-consumables in a coal mine medical centre.
- Work health and safety inspections.
- Presenting health related presentations at return-to-work meetings.
- Performing defensive driving skills in emergency situations
- Handling high pressure and escalated situations with calmness and resilience
- Demonstrating and in-depth understanding of pathophysiological behaviour
- Developing rapport and trust with patients and calming them down
- Restocking the drug and paramedic equipment kits
- Undertook daily inventory responsibility, accountability and functioning of equipment, vehicle safety checks, supplies and medications.
- Maintained patient records, wrote reports on incidents and completed required paperwork accurately.
ADMINISTRATION ASSISTANT
NEW WAVE MEDICAL
01.2022 - 06.2022
- Providing a high level of patient care and customer service
- Developing and maintain rapport with patients and clients
- Performing patient triage and organising appointments
- Use of administration software and skills in order to maintain an organised practise
- Communicating with a diverse range of patients and their clinical needs
- Maintaining a high level of presentation
- Maintaining a legal and ethical standard of patient confidentiality and respect.
- CALOUNDRA
- Managed daily office operations and improved workflow efficiency.
- Coordinated appointments and schedules for medical staff and patients.
- Assisted in maintaining patient records using electronic health record systems.
PARAMEDIC / PATIENT TRANSPORTER
ELITE MEDICAL TRANSPORT
08.2020 - 06.2022
- Transporting patients and providing paramedic assistance when necessary
- Assessing and treating illnesses and injuries of patients at public and private events
- Providing leadership, guidance and supervision to students undertaking work experience
- Handling high pressure and escalated situations with calmness and resilience
- Demonstrating and in-depth understanding of pathophysiological behaviour
- Developing rapport and trust with patients and calming them down
- Restocking the drug and paramedic equipment kits
- Coordinated with healthcare teams to ensure seamless patient handoffs at medical facilities.
- Assessed patient conditions and determined appropriate treatment plans on-site.
RETAIL ASSISTANT
STAR LIQUOR WAREHOUSE
04.2021 - 01.2022
- Providing high level customer service
- Maintaining appropriate stock levels
- Counting and maintaining cash floats
- MAROOCHYDORE
CONTRACT LABOURER
WILSON FENCING
03.2018 - 03.2020
- Undertook construction of fences for residential properties
- Liaised with customers and provided quotes for services
- Delivered high-level advice and expertise on suitable fencing solutions
- Managed resources to produce quality results effectively and efficiently
- Oversaw the workplace health and safety of all activities
- SUNSHINE COAST
CONSTRUCTION WORKER/LABOURER
RITECK BUILDING SOLUTIONS
09.2017 - 01.2018
- Undertook formwork for commercial construction projects
- Prepared sites for the construction of concrete walls and buildings
- Led the team of labourers in the delivery of quality service and products
- Monitored project targets ensuring timelines and quality standards were met
- Ensured high levels of workplace health and safety were maintained
- COOROY
LEVEL 2 CONSTRUCTION WORKER
W & R CONTRACTING
08.2015 - 08.2016
- Constructed perimeter fences and gateways for vehicles and cattle around coal seam gas wells
- Performed hard physical labour in remote locations in 35-degree heat
- Worked on a roster arrangement of 10 days on / 4 days off
- Adhered to company guidelines and safety protocols
- Collaborated with team members to achieve project targets and timeframes
- WANDOAN
PROGRAM ASSISTANT AND AFL COACH (PART-TIME)
AUSKICK
10.2014 - 08.2015
- Planning and structuring programs to introduce primary school aged children to AFL
- Delivering developmental programs to encourage physical activity, teamwork and sportsmanship
- Establishing relationships and rapport with children, parents and community stakeholders
- Coaching children in AFL rules, skills and techniques
- SUNSHINE COAST
SHIFT SUPERVISOR
EAGLE BOYS
04.2012 - 05.2015
- Provided leadership and supervision to a team of fast food attendants
- Assisted customers with their requirements and resolved escalated issues
- Operated point of sale equipment and reconciled takings
- Monitored stock levels and ordered supplies
- Managed the opening and closing of the store
- Prepared food ensuring safe food hygiene practices were maintained
- Ensuring high standard of cleanliness in the store
- Undertook pizza home delivery tasks
- CHANCELLOR PARK
Education
Bachelor of Paramedic Science -
University of the Sunshine Coast
Certificate II in Furnishing -
St Marys College
ToowoombaCertificate III in IT -
St Marys College
ToowoombaConstruction White Card -
St Marys College
ToowoombaSkills
- Qualified and experienced Paramedic
- Experienced in developing relationships with the client to ensure accurate and adequate relay of information the HST team
- Inventory management
- Competency in drug administration and maintenance of a drug register
- Mental health management
- Proficiency in records management
- Electronic Ambulance Report Forms
- Physical capability to lift heavy loads
- Experienced in defensive driving techniques
- Displays a calm and controlled approach to emergency situations
- Ability to relate to people at all levels
- Positive approach to work
- Can-do attitude
- Committed to delivering a very high level of customer service and support
- Excellent team skills
- Willing to help others
- Professional work ethic
Practical Placements
- Toowoomba Ambulance Station, 4 weeks on the road, 12/01/12 - 12/31/12
- Toowoomba Ambulance Station, 2 weeks on the road, 05/01/13 - 06/30/13
- Coral Gardens Ambulance Station, Gold Coast, 7 weeks on road, 08/01/16 - 11/30/16
References
- Ian Rizzoli, Medical and Emergency Response, Previous QAS CCP, General Manager – Risk 2 Solution Group, Ian.r@risk2solution.com, 0491 269 209
- Debbie Millwood, Managing coordinator- Resile LTD, debbie.millwood@resile.com.au, 0455 054 514
- Elliott Shipway, Emergency Services Officer – Resile LTD, 0401 214 724, Elliott_shipway@hotmail.com
- Tori Malthouse, Clinical Supervisor – Elite Medical Services (EMT), 0411 702 735, Tori_malthouse@hotmail.com
- Jeff Bradfield, Critical Care Flight Paramedic QAS and Tutor/Mentor at University of the Sunshine Coast, 0488 719 229, jpbradfield1@gmail.com
- Peter Carrie, Advance Care Paramedic II QLD, Coral Gardens Ambulance Station, Gold Coast, 07 5572 8601, peter.carrie@ambulance.qld.gov.au
Education Training And Certifications
- Masters of Paramedicine (Critical Care), Charles Sturt University, current study
- Bachelor of Paramedic Science, University of the Sunshine Coast
- AHPRA registration, Advanced Care Paramedic, 2020
- Certificate II in Furnishing, St Marys College Toowoomba
- Certificate III in IT, St Marys College Toowoomba
- Construction White Card, St Marys College Toowoomba
- Open Driver’s License
- Bronze Medallion
Key Highlights
- Degree qualified Paramedic
- AHPRA Registered
- Physically fit and healthy
- Strong team player
- High-level communication
- Focused on community safety and wellbeing
Certification
Coal Board Medical
Timeline
ADVANCED CARE PARAMEDIC
MINING SKILLS AUSTRALIA
07.2024 - 12.2025
ADVANCED CARE PARAMEDIC
RISK 2 SOLUTION
06.2022 - 06.2024
ADMINISTRATION ASSISTANT
NEW WAVE MEDICAL
01.2022 - 06.2022
RETAIL ASSISTANT
STAR LIQUOR WAREHOUSE
04.2021 - 01.2022
PARAMEDIC / PATIENT TRANSPORTER
ELITE MEDICAL TRANSPORT
08.2020 - 06.2022
CONTRACT LABOURER
WILSON FENCING
03.2018 - 03.2020
CONSTRUCTION WORKER/LABOURER
RITECK BUILDING SOLUTIONS
09.2017 - 01.2018
LEVEL 2 CONSTRUCTION WORKER
W & R CONTRACTING
08.2015 - 08.2016
PROGRAM ASSISTANT AND AFL COACH (PART-TIME)
AUSKICK
10.2014 - 08.2015
SHIFT SUPERVISOR
EAGLE BOYS
04.2012 - 05.2015
Bachelor of Paramedic Science -
University of the Sunshine Coast
Certificate II in Furnishing -
St Marys College
Certificate III in IT -
St Marys College
Construction White Card -
St Marys College