Liam Hodgett
Summary
Dedicated and customer-focused professional with a strong background in team management and customer service. Seeking a long-term opportunity to apply my skills and experience, while continuing to learn and grow. Committed to delivering exceptional results, driving customer loyalty, and inspiring high-performing teams.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fishmonger
Kingfisher Seafood
01.2024 - Current
- Collaborated with team members to maintain a clean, organized, and safe work environment for both employees and customers.
- Upheld the highest standards of cleanliness throughout the department, performing daily sanitation tasks such as washing cutting boards, utensils, display cases, and work surfaces.
- Washed floors, walls, coolers and storage shelves.
- Conducted routine quality assurance inspections to ensure adherence to food safety standards within the seafood department.
Warehouse Manager
Bronze Snake
11.2022 - 01.2024
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
Bar Manager
The Thornbury Local
02.2022 - 11.2023
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Education
Bachelor of Environments - Architecture
University of Melbourne
Parkville, VIC12-2019
Diploma of Design - Building Design
Swinburne University of Technology
Melbourne, VIC12-2015
Skills
- Workplace safety
- Food safety
- Cleaning procedures
- Safety awareness
- Time management
- Team leadership
- Decision-making
- Willingness to learn
- Attention to detail
- Placing orders
- Rotating products
- Customer service
Certification
- Driver's License
- Occupational Health and Safety Card
- Responsible Service of Alcohol Certificate
- Working with Children Check
Timeline
Fishmonger
Kingfisher Seafood
01.2024 - Current
Warehouse Manager
Bronze Snake
11.2022 - 01.2024
Bar Manager
The Thornbury Local
02.2022 - 11.2023
Bachelor of Environments - Architecture
University of Melbourne
Diploma of Design - Building Design
Swinburne University of Technology
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