Summary
Overview
Work History
Education
Skills
Timeline
Generic

Liam Irwin

Oakhurst,New South Wales

Summary

Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Enthusiastic Store Team Member focuses on exceptional customer service by greeting customers, assisting with store inquiries and ringing purchases using POS system. Participates in proactive team efforts to achieve departmental and company goals. Works to deliver positive customer experiences in clean, well-maintained store. Courteous Store Team Member delivers fast, friendly customer service to positively impact customer satisfaction, store profitability and organization's mission. Executes multiple tasks with superior organizational skills and detail orientation. Available to work flexible schedules, nights, weekends and holidays based on business needs. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

3
3
years of professional experience

Work History

Forklift Operator

H&M Logistics
03.2023 - Current
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Removed orders from storage, wrapped and staged for shipments.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Unloaded materials and goods at designated locations for best project availability.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Communicated with floor managers to determine merchandise placement.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.

Store Team Member

Bunnings Warehouse
06.2022 - 02.2023
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Developed strong relationships with regular customers which increased return visits.
  • Helped achieve sales targets by identifying upselling opportunities and promoting loyalty programs to customers.
  • Ensured compliance with all company policies related to safety, security, health regulations, resulting in fewer incidentsinjuries.
  • Actively participated in seasonal resets of the store layout, enabling a smooth transition between merchandise offerings.
  • Improved overall team performance by sharing best practices during meetings or training sessions.
  • Provided input on visual merchandising decisions that led to increased attention from shoppers and improved sales performance.

Receptionist

Woolworths Group
03.2021 - 05.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.

Education

No Degree -

St Clares Catholic High
Hassal Grove NSW

Skills

  • Forklift Operation
  • Forklift Operator Certification
  • Loading and unloading
  • Shipping and receiving
  • Team Player
  • Warehouse Operations
  • Warehouse Safety
  • Material Handling
  • Safety awareness
  • Teamwork and Collaboration
  • Safe driver
  • Punctual and Reliable
  • Incident Reporting
  • Production Assistance
  • High-Lift Trucks
  • Waste Prevention
  • Cleanliness and hygiene
  • Workplace Safety
  • Store maintenance
  • Reliability and punctuality
  • Goal-oriented mindset
  • Stock replenishment
  • Customer Engagement
  • Brand representation
  • Promotional support
  • Merchandise Display
  • Reliable and Responsible
  • Customer Service
  • Friendly and Helpful
  • Strong Communication and Interpersonal Skills
  • Attention to Detail
  • Team Cooperation
  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Customer/Client relations
  • Customer and client relations
  • Scheduling

Timeline

Forklift Operator

H&M Logistics
03.2023 - Current

Store Team Member

Bunnings Warehouse
06.2022 - 02.2023

Receptionist

Woolworths Group
03.2021 - 05.2022

No Degree -

St Clares Catholic High
Liam Irwin