Liam Johnstone
Rothwell,QLD
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Retail Assistant Manager
The Tech Den
09.2023 - Current
- Exhibited excellent people skills during interaction with employees and customers.
- Trained and developed new employees for ease of transition into team.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
- Enforced policies and procedures and administered disciplinary action to encourage quality performance of retail staff.
- Upheld company customer service standards to provide customers with outstanding service and friendly environment.
- Controlled store inventory and reviewed cash handling and operations reports.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
Early Childhood Educator Assistant
LEAD Childcare
06.2022 - 09.2023
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Applied play-based strategies to provide diverse approaches to learning.
- Supervised children during in-classroom activities and on playground.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Engaged and entertained children through recreational and educational activities.
Lead Educator (OSHC Program)
Sesame Lane Childcare
03.2019 - 04.2020
- Applied effective time management techniques to meet tight deadlines.
- Passionate about learning and committed to continual improvement.
- Volunteered at local community organizations, providing assistance with day-to-day operations.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Skilled at working independently and collaboratively in a team environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Apprentice Marine Electrician
Modern Marine Electronics
09.2017 - 01.2019
- Planned and supervised construction vessels.
- Supervised junior staff team and provided technical assistance and advice to enhance performance and productivity.
- Interpreted and analyzed tests and data results to optimize designs and correct flaws.
- Evaluated ongoing work to check progress and maintain pace against schedule demands.
- Utilized best practices and troubleshooting techniques to resolve machinery issues.
- Connected wires to circuit breakers, transformers or other components.
- Installed ground leads and connected power cables to equipment.
- Instructed customers on proper use and safety of electrical systems and equipment.
- Troubleshot and repaired malfunctioning systems and components.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Bachelor of Information Technology - Information Technology
USC Sunshine Coast
Moreton Bay07.2026
High School Diploma -
Tannum Sands State High School
Queensland11.2013
Skills
- Behavioral Modeling
- Time Management
- Retail Sales Customer Service
- Field Trip Supervision
- Behavior Modification Techniques
- Time Management
- Wiring Termination Requirements
- Complex Issues Management
- MS Office Proficiency
- Superior Troubleshooting Skills
Timeline
Retail Assistant Manager
The Tech Den
09.2023 - Current
Early Childhood Educator Assistant
LEAD Childcare
06.2022 - 09.2023
Lead Educator (OSHC Program)
Sesame Lane Childcare
03.2019 - 04.2020
Apprentice Marine Electrician
Modern Marine Electronics
09.2017 - 01.2019
Bachelor of Information Technology - Information Technology
USC Sunshine Coast
High School Diploma -
Tannum Sands State High School
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