Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Liam Letizia

St Lucia

Summary

I pride myself on strong analytical, communication, and teamwork skills, which allow me to quickly adapt to new environments. I am eager to contribute to team success and further develop professional skills. In all my roles I have brought a positive attitude and commitment to continuous learning and growth. I have experience in managing small teams, along with being the first point of contact for potential clients, demonstrating my interpersonal skills and a high level of professional responsibility. Ideally I am looking to work for a business that shares my values of working in a collaborative,healthy team environment and ensuring clients are more than happy with our work.

I am experienced in providing excellent customer service, ensuring smooth daily operations, operating a P.O.S system, individually completing store opening and closing procedures and maintaining organized inventory. Utilising my strong interpersonal skills allows me to assist customers effectively and handle their requests in a manner that leaves all parties satisfied. I am quick learner who has a track record of adapting efficiently to various tasks and pro-actively solving problems. I have a proven ability operate POS systems accurately, including completing stock-takes, processing deliveries and counting cash. I enjoy contributing to a positive store atmosphere and thrive in team environments but also have lots of experience working by myself. Ideally I am looking to work somewhere that allows me to channel my passion for customer service in a rewarding fast paced environment.

I am a marketing professional with solid foundation in marketing strategies and campaign execution. I've successfully managed social media content and built marketing campaigns for a variety of businesses using digital marketing tools. I'm experienced with content creation, market analysis, data management and achieving engagement goals. Being a detail oriented person with a proactive approach helps me to identify and address both opportunities and issues. Ideally I am looking for work that allows me to utilise my marketing knowledge and further hone my skills within the industry.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Portioning and Packing Team

The Plant Bakery Wholesale Desserts
10.2024 - 02.2025
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.

Retail – Bottle Shop Attendant (Casual)

Common Ground Cellars
06.2023 - 10.2024
  • Aided customers with inquiries regarding products, store promotions, or special offers to enhance their shopping experience.
  • Provided excellent customer service, consistently receiving positive feedback from customers.
  • Enhanced customer satisfaction by providing friendly and efficient service at the register.
  • Maintained in-depth knowledge of shop items to provide advice and recommendations to customers for gift selections.
  • Received incoming shipments of goods and materials by unloading delivery trucks.
  • Balanced daily cash registers accurately, preventing discrepancies in financial records.

Team Leader (Gardening and Landscaping)

On the Ball Property Maintenance
10.2019 - 06.2024
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Mentored junior staff members.

Marketing Assistant

Your Business Optimised
05.2022 - 01.2024
  • Created engaging content for Pinterest, Facebook, and Instagram.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Updated spreadsheets with statistical, financial and non-financial information.
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.

Senior Sandwich Artist

Subway
08.2015 - 10.2019
  • Multiple locations

Education

Bachelor of Commerce (Honours) -

University of Queensland
St Lucia, QLD

High School Diploma -

Kenmore State High School
Brisbane, QLD
01.2016

Skills

  • Marketing
  • Interpersonal skills
  • Attention to detail
  • Dependable and responsible
  • Excellent communication
  • Problem-solving
  • Computer skills
  • Team Management
  • Customer Service
  • Teamwork and collaboration

Certification

Valid RSA Held

Timeline

Portioning and Packing Team

The Plant Bakery Wholesale Desserts
10.2024 - 02.2025

Retail – Bottle Shop Attendant (Casual)

Common Ground Cellars
06.2023 - 10.2024

Marketing Assistant

Your Business Optimised
05.2022 - 01.2024

Team Leader (Gardening and Landscaping)

On the Ball Property Maintenance
10.2019 - 06.2024

Senior Sandwich Artist

Subway
08.2015 - 10.2019

Bachelor of Commerce (Honours) -

University of Queensland

High School Diploma -

Kenmore State High School
Liam Letizia