Liam Lineen
Camperdown,NSW
Summary
Proven Medical Receptionist with a track record of enhancing patient relations and streamlining appointment scheduling at IPN. Skilled in medical office administration and demonstrating exceptional telephone etiquette, effectively improved patient scheduling efficiency. Excelled in billing support, ensuring accurate and timely processing.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
IPN
03.2023 - Current
- Helped patients complete necessary medical forms and documentation.
- Transcribed phone messages and relayed to appropriate personnel.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Education
Bachelor of Science - Biology
University of Sydney
Sydney, NSW12-2027
Skills
- Letter preparation
- Billing support
- Medical office administration
- Telephone etiquette
- Appointment setting
- Appointment management
- Patient scheduling
- Patient relations
- Medical billing
- Front desk operations
Languages
Spanish
Limited Working
Timeline
Medical Receptionist
IPN
03.2023 - Current
Bachelor of Science - Biology
University of Sydney
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