Liam Martin
Clayfield,QLD
Summary
Liam is a gifted performer as a pianist and singer. He has given numerous solo performances in Canberra and has worked as an orchestral pianist with both Canberra Youth Orchestra and ACT Youth Orchestra. He shares his knowledge and love of music through performing and teaching.
Liam is a pleasant and efficient restaurant and bar staff member. He has extensive experience in high-volume hospitality settings and has outstanding customer service and problem-solving skills. Liam has the ability to handle cash accurately while managing multiple priorities in fast-paced environments. He is a highly adaptable and motivated person committed to enhancing team performance and customer satisfaction through his strong work ethic and positive demeanour.
Liam is a compassionate Support Worker with experience in providing emotional and physical support to individuals with disabilities, particularly those with Down's Syndrome. Liam's strengths include strong interpersonal skills, ability to adapt to different situations, and knowledge of care procedures. He has consistently provided comfort and safety to his clients while promoting independence and well-being.
Overview
5
5
years of professional experience
Work History
Musician, Performer and Teacher
Canberra Youth Orchestra, Smith’s Alternative, Burgmann Anglican School
Canberra, ACT
01.2020 - 02.2025
- Performed with Canberra Youth Orchestra 2019 as orchestral pianist
- Performed as solo piano/vocalist at Smith's Alternative February 2023
- I have experience in teaching piano and enjoy teaching particularly younger students
Support Worker
Hireup
Canberra, ACT
01.2020 - 01.2025
- I worked 4-6 days per week as a casual support worker providing in home and community support for clients with disabilities
- During my time in the disability sector, I have gained the ability to take initiative in required situations as well as pay attention to small details in my work
- I have experience providing behavioural support, administering medication, hygiene practice and personal care, meal preparation, accompanying clients to medical appointments
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Organised leisure activities for clients in the community.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Assisted clients with personal care, such as showering and dressing.
- Supported clients with mobility needs, including the use of wheelchairs and transfers.
- Provided emotional support and companionship to enhance clients' well-being.
- Participated in professional development and training sessions to enhance care quality and support provided.
- Assisted clients with daily living activities, such as personal hygiene and meal preparation.
- Engaged clients in activities aimed at promoting physical and mental stimulation.
- Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Administered medication as prescribed and maintained accurate records of clients' medication schedules.
- Implemented behavior management plans for clients with challenging behaviors.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Managed household errands and other essential duties.
Front of House/Bar Staff Member
Vapiano
Canberra, ACT
01.2020 - 01.2021
- Company Overview: Vapiano is a fast paced food and beverage establishment
- I have experience taking orders, operating a register, managing bookings, running food and waiting on tables
- I have experience operating a bar, preparing cocktails from bar recipes and serving wine, draft and bottled beer.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Greeted guests with friendliness and professionalism.
- Ensured that all patrons were served responsibly.
- Communicated effectively with kitchen staff regarding orders placed by guests.
- Collaborated with team members during shift changes to ensure smooth transition of duties.
- Followed health codes regulations regarding safe handling of food products.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Performed opening and closing duties as required such as counting money in cash drawers, setting up registers, stocking shelves.
- Managed cash transactions including credit cards, debit cards and cash payments from guests quickly and efficiently.
- Maintained a clean, organized work area at all times.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Resolved customer complaints in a timely manner while maintaining professionalism.
- Effectively multitasked within fast-paced environment.
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Canberra High School
Macquarie, ACT12-2020
Basic Kitchen Hygiene Practices, Operation of Bar
Canberra Institute of Technology
ACTResponsible Service of Alchohol
Canberra Institute of Tech
Canberra, ACTValid First Aid Certificate
CIT
Manual Handling
CIT
Health And Medication
CIT
Infection Control
CIT
Positive Behaviour Support
CIT
Insights into behaviour
CIT
Skills
- Disability care, skilled in care for individuals with Down‘s syndrome
- Behavioral support
- Mobility assistance
- First aid and CPR
- Personal care assistance
- Transportation assistance
- Health and safety awareness
- Bar and restaurant service
- Customer service expertise
- Outgoing personality
- Bar operations management
- Cash and credit transactions
- Cash register operation
- Responsible alcohol service
- Highly reliable
- Broad range of musical styles
- Extensive performance background
- Orchestral experience
- Piano accompanist
- Music technology
- Piano teacher
Availability
Full time and any available hours.
Training
- Valid RSA
- Valid first aid certificate
- Manual handling
- Health and medication
- Infection control
- Positive behaviour support
- Insights into behaviours
- Bar course at Canberra Institute of Technology
References
Glenn and Trish Mowbray
VAPIANO GUY
Tom Parkes
Suzanne Hewitt
Your jazz piano teacher...forgot his name.....
Timeline
Musician, Performer and Teacher
Canberra Youth Orchestra, Smith’s Alternative, Burgmann Anglican School
01.2020 - 02.2025
Support Worker
Hireup
01.2020 - 01.2025
Front of House/Bar Staff Member
Vapiano
01.2020 - 01.2021
Canberra High School
Basic Kitchen Hygiene Practices, Operation of Bar
Canberra Institute of Technology
Responsible Service of Alchohol
Canberra Institute of Tech
Valid First Aid Certificate
CIT
Manual Handling
CIT
Health And Medication
CIT
Infection Control
CIT
Positive Behaviour Support
CIT
Insights into behaviour
CIT