Liam McAllan
Traralgon ,VIC
Summary
- Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
- Energetic and outgoing Leisure Attendant promotes fun and excitement for customers by running attractions and assisting with laser tag, ropes course and mini golf. Proficiency and consistently maintains compliance and responsible gaming practices. Maintaining safety of all equipment and structures.
- Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard.
Overview
7
7
years of professional experience
Work History
Leisure Attendant
BIG4 Traralgon Park Lane Holiday Park
11.2017 - Current
- Issued tickets to customers and collected payment and fees for desired services.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Delivered information to visitors, including details of interest about facility, rules, policies and promotional events.
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
- Handled visitor inquiries professionally and courteously, addressing concerns effectively to ensure satisfaction.
- Educated visitors on park rules and regulations, fostering a safe environment for all guests.
- Enhanced visitor experience by providing exceptional customer service and maintaining park cleanliness.
- Increased park safety by regularly inspecting equipment and reporting any issues promptly.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing inquiries.
- Educated guests on proper use of equipment to minimize injuries and ensure a safe experience.
Sales Assistant
Amart Furniture
07.2021 - 03.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Cook
KFC Traralgon
07.2017 - 10.2019
- Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
- Achieved and exceeded performance, budget and team goals.
- Inspected kitchens to observed food preparation quality and service, food appearance and cleanliness of production and service areas.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Practiced safe food handling procedures at all times.
- Remained calm while working under pressure.
- Cleaned counters, food preparation areas and equipment with sanitizing spray to prevent cross-contamination from raw meat and other items.
Education
High School Diploma -
Traralgon Secondary College
Traralgon, VIC2018
Skills
- Leadership Qualities
- Safety awareness
- Patience and Empathy
- Team player attitude
- Physical Fitness
- Customer Assistance
- Safety Procedures
- Goal-Oriented
- Sales expertise
- Processing payments
- Opening and closing procedures
Timeline
Sales Assistant
Amart Furniture
07.2021 - 03.2022
Leisure Attendant
BIG4 Traralgon Park Lane Holiday Park
11.2017 - Current
Cook
KFC Traralgon
07.2017 - 10.2019
High School Diploma -
Traralgon Secondary College
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