Summary
Overview
Work History
Education
Skills
Date of Birth
References
Characteristics
Interests
Timeline
Generic

Liam Michael Roy Morris

Shailer Park,QLD

Summary

I am an honest, reliable and dedicated person who is well organised and eager to learn. I am enthusiastic and perform all tasks in a competent and professional manner and am willing to accept constructive criticism. I am well presented and able to work unsupervised in any environment. I am able to critically think and resolve problems with personal decisions in multiple scenarios. I also enjoy meeting new people and thrive working in teams, supporting where I can as well as not hesitating to ask for my own support when needed.

Overview

11
11
years of professional experience

Work History

Salesperson

Crazy Clark's Car Rentals
03.2022 - Current
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Coached new hires on sales techniques, contributing to their development as successful team members.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Became proficient in using programs such as RentAll.
  • Became proficient in using and sending emails.
  • Became proficient in calling and texting customers.

Trade’s Assistant

HiE Electrical Pty Ltd (Currently a Sole Trader)
01.2014 - Current
  • Learnt how to perform risk and hazard assessments, and how to take all measures necessary to provide a safe working environment
  • Learnt how to work towards sustainability
  • Keeping work vehicle fully stocked, clean and tidy
  • Carry out various tasks in workshop
  • Have assisted with MYOB in office
  • Assist with job and tool management at worksites.

Logistics Coordinator

Brisbane Isuzu
01.2021 - 01.2022
  • Managed and planned the building process of all retail vehicles bought from Brisbane Isuzu Archerfield
  • Learnt to be very attentive to detail
  • Learnt to keep organised and stay proactive to make sure all tasks are carried out as planned and smoothly as possible
  • Became very proficient in use of Google Calendar / Reminders
  • Would consistently communicate with suppliers / body builders through phones & emails to ensure all orders were being made and vehicle builds were still going through procedures as planned
  • Became much more proficient in the use of excel
  • Gained proficiency in programs such as PMDS and Dealer Connect
  • Detailed trucks when needed
  • Assisted yardspersons when needed (drove and picked-up items/employees/vehicles)
  • Learnt to work and communicate with all departments throughout the company

Courier / Yard Hand

Howie Transport
01.2018 - 01.2021
  • Became more proficient in WHS procedures directed towards machinery and automobiles
  • Learnt to unload and load of vans, utility vehicles and trucks (incisive of strapping/chaining/securing the loads)
  • Carried out many deliveries; From local to large distance drop-offs / collections
  • Much more experience in driving and skills gained for many types of automobiles / machinery (Ranging from most Crown/TMHA machinery to large trucks and busses)
  • Pick and packing skills obtained as we took on customer asking for large orders to be packed and delivered to their mining sites
  • Learnt to use company email and place orders for stock more often
  • Would assemble and build pallet jacks for customers
  • Detailed company vehicles (cars and trucks)

Detailer/Company Assistant

Domroy Prestige Autobody
01.2018 - 12.2018
  • Learnt WHS procedures directed towards machinery and automobiles
  • Raise in awareness due to working in a high-risk workplace
  • Have become very hands on after working and assisting with heavy lifting, using machinery and completing mechanical/design/detailing of cars
  • Much more experience and knowledge with cars and driving them

Sales Associate

Toys’R’Us
01.2017 - 01.2018
  • Learnt how to communicate effectively with boss’, co-workers and customers, allowing me to become a better team worker
  • Learnt how crucial it was to be disciplined and responsible at all times as I represent the company and need to be abide to responsibility and professionalism
  • Managed and handled phone calls
  • Made and supported sales
  • Stocked shelves
  • Updated on WHS (Workplace Health and Safety) procedures and methods
  • Learnt how to correctly use intercom
  • Learnt different techniques, systems and methods of recovery and refill
  • Learnt about patience with customers and employees, to stay calm and to listen in irritating situations and not to become frustrated and to endure, allowing better chance at resolving situations correctly and calmly
  • Learnt to always have a high work ethic and keep a smile on when customers are around
  • Boosted my confidence with customer/employee communication

Kitchen Hand/Waiter

Pepperoni’s Italian Restaurant
01.2014 - 01.2017
  • Food preparation
  • Making coffees with coffee machine
  • Washing dishes
  • Cleaning restaurant and kitchen
  • Taking customers orders and bookings in person and over telephone
  • Preparing customers bills
  • Taking payment for orders using cash register and eftpos machine
  • Waiting on tables
  • Cooking pizzas
  • Delivering orders to home addresses
  • Assisting in creating new dishes for menu
  • Stock taking
  • Assisting in compiling list of stock required
  • Assisting with rostering
  • Refill fridges and freezers

Education

Secondary Education - achieved QCE

Clairvaux Mackillop College
01-2016

Certificate III - Event Management

TAFE Queensland
South Bank, QLD
01-2016

Certificate II - Tourism

TAFE Queensland
South Bank, QLD
01-2016

Diploma - Business

Prestige Service Training
Brisbane
01-2016

Quick Course - Basic Computer Program Writing & Game Design

JMC Academy
Brisbane, QLD
01-2014

Primary Education -

St Bernard’s Catholic Primary School
01-2011

Skills

  • Ability to communicate with diverse backgrounds
  • Public speaking experience
  • Liaising with customers
  • Customer care
  • Relationship Building
  • Negotiation
  • Complaint Handling
  • Business Development
  • Office Management
  • Scheduling and calendar management
  • Records Management
  • Training and coaching

Date of Birth

28/04/1999

References

  • Serghei Lavric, Manager 0484 548 717
  • Henry Ingham, Manager, HiE Electrical Pty Ltd (Currently A Sole Trader under Henry Ingham), 0419 008 649
  • Jason McLune LLB, B Bus(Eco), 0419 609 750
  • Fred Smit, QPS member, 30 years, 0432 592 053

Characteristics

  • Honest
  • Reliable
  • Dedicated
  • Well organised
  • Eager to learn
  • Enthusiastic
  • Competent
  • Professional
  • Willing to accept constructive criticism
  • Enjoy meeting new people
  • Well presented
  • Able to work unsupervised
  • Critical thinker
  • Problem solver

Interests

  • Team Sports
  • Cooking
  • Strategy Games
  • Video Gaming
  • Music

Timeline

Salesperson

Crazy Clark's Car Rentals
03.2022 - Current

Logistics Coordinator

Brisbane Isuzu
01.2021 - 01.2022

Courier / Yard Hand

Howie Transport
01.2018 - 01.2021

Detailer/Company Assistant

Domroy Prestige Autobody
01.2018 - 12.2018

Sales Associate

Toys’R’Us
01.2017 - 01.2018

Trade’s Assistant

HiE Electrical Pty Ltd (Currently a Sole Trader)
01.2014 - Current

Kitchen Hand/Waiter

Pepperoni’s Italian Restaurant
01.2014 - 01.2017

Secondary Education - achieved QCE

Clairvaux Mackillop College

Certificate III - Event Management

TAFE Queensland

Certificate II - Tourism

TAFE Queensland

Diploma - Business

Prestige Service Training

Quick Course - Basic Computer Program Writing & Game Design

JMC Academy

Primary Education -

St Bernard’s Catholic Primary School

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Liam Michael Roy Morris