Liam O'Nuallain

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

• Managed multiple tasks simultaneously while adhering to strict deadlines.
• Resolved customer complaints promptly in a professional manner.
• Processed payments from customers using cash registers and debit and credit card terminals.
• Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.

Whilst in the technical services crew, I have had to adapt to different working environments and solving different situations. During the events where public are at the venue, I have had to help different people and use customer service skills.

During the Celebration of Entrepreneurship, I had the pleasure of being in charge of my own food stall, I served loaded fries where I had the challenge of making and serving food, this presented multiple obstacles such as multi-tasking, talking to customers and making the food. Throughout this process I had an extremely busy stall and I ran it along with my partner, we developed a system that involved working together in small spaces. Overall, the experience was challenging, extremely rewarding and it taught me things such as cooking and food preparation in a hygienic manner up to restaurant standard. Other skills learnt included customer service and handling money.