Liam Parker
Princes Hill Melbourne,VIC
Summary
Intelligent, hardworking, economics student seeking an entry level administrative position, where I can contribute to organisational success and learn further skills to create a career path. Highly motivated to make a positive contribution and add value to your team.
Overview
13
13
years of professional experience
Work History
IT Field Support Technician
Freelance Computer Support Service
01.2022 - 12.2023
- Provided IT support to office users of desktops, laptops and devices.
- Website design and maintainence.
- Enhanced customer satisfaction by providing timely and efficient technical support for various IT-related problems.
Kitchen Porter/Dishwasher
Mamasita & Hotel Jesus
12.2021 - 12.2022
- Worked efficiently with all hospitality personnel in a fast-paced environment.
- Improved kitchen efficiency by maintaining cleanliness and organization of workspaces, utensils, and equipment.
- Increased overall kitchen productivity through effective communication and collaboration with team members.
Website & IT Support
Psychology Practice Carlton Administrative
01.2013 - 12.2020
- Optimized professional services, marketing and website exposure.
- Administration and data entry
- Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
- Safeguarded sensitive data with rigorous backup strategies and disaster recovery plans.
- Maintained detailed documentation of technical issues, resolutions, and knowledge base articles for future reference.
UX Software Tester
Walter and Eliza Institute Medical Research
01.2015 - 12.2018
- .Wrote documentation for new software products using Visual Studio and Excel
- Software testing & implementation
- Data entry
- Improved software quality by executing thorough test cases and identifying critical defects.
Software Developer
Freelance Software Developer
01.2011 - 12.2014
- Built iOS Apps and Websites for a range of commercial clients
- Experience in SQL & Microsoft/ Excel
- Developed customized software solutions for diverse clients, resulting in increased satisfaction.
- Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.
Education
Bachelor of Business (Economics) Completing 2024 - Economics
RMIT University
Melbourne, VIC11.2024
VCE
University High School
Parkville12.2012
Skills
- Small business management
- Computer literacy
- Data Entry
- Microsoft Office
- Critical thinking
- Analytical skills
- Customer Engagement
- Attention to Detail
- Analytical Thinking and
- Problem-solving aptitude
- Communication Skills
- Analytical Skills
- Reliability and adaptability
- Excellent communication
References Available
True
Values
- Excellence
- Curiosity
- Love of learning
- Perseverance
- Self-reliance
Hobbies and Interests
- Family
- IT
- Cinema
- Sport
- Reading
- Music
Timeline
IT Field Support Technician
Freelance Computer Support Service
01.2022 - 12.2023
Kitchen Porter/Dishwasher
Mamasita & Hotel Jesus
12.2021 - 12.2022
UX Software Tester
Walter and Eliza Institute Medical Research
01.2015 - 12.2018
Website & IT Support
Psychology Practice Carlton Administrative
01.2013 - 12.2020
Software Developer
Freelance Software Developer
01.2011 - 12.2014
Bachelor of Business (Economics) Completing 2024 - Economics
RMIT University
VCE
University High School
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