Liam Robinson
Werribee,Australia
Summary
Highly motivated bachelor’s degree graduate and current temporary full-time employee at Wyndham City Council. I have extensive customer service, administration and facility management experience. I am familiar with various software packages, can provide tech support and have been called upon to train and mentor new employees. I am competent with hands on work and comfortable in a team environment and have the ability to work autonomously. Seeking a permanent role where I can continuously build on the skills and experience I have gained throughout my career.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Facilities Project Officer
Wyndham City Council
04.2025 - Current
- Kept senior management well-informed by preparing and presenting project status reports.
- Developed and deepened relationships with key stakeholders.
- Facilitated successful project outcomes by maintaining open lines of communication among team members, stakeholders, and senior management.
- Developed and monitored project schedules, budgets and objectives for successful completion.
- Completing site inspections and creating reports with findings for asset renewals and planning
- Leading staff driven projects that impact on council buildings
Facility Management Officer
Wyndham Council
01.2023 - 09.2024
- Extremely high-level understanding of various computer programs including Microsoft Word, Excel, Publisher, PowerPoint and POS System, Contractor Portals, Rapid and TechOne
- Supervising and auditing contractors, permits and SWMS
- Trusted with company owned propertyBuilding/cleaning inspections and assessing building maintenance.
- Portfolio of over 45 Wyndham City Council sites to inspect and maintain
- Providing reports in emails and checklist form
- Raising work orders for maintenance requests in multiple platforms
- Reporting to stakeholders and superiors directly
- Hands on work, lifting, small maintenance works etc
- Delivering council services to a high standard
Participation and Inclusion/Sport and Recreation Development Officer
Wyndham Council
01.2022 - 01.2023
- Assisted customers/clients with bookings and events to hire out spaces
- Data Analysis of customer feedback and community engagement
- Responsibilities such as banking, council budgets, invoicing customers/clients, keys and permits
- Planned activities and events for multiple demographics across the community
- Assisting with handovers and local sports club agreements
Library Customer Service Officer
Wyndham Council
08.2022 - 04.2024
- Perform customer service to an excellent level
- Ability to gain customer and staff cooperation
- Ability to listen and interpret the needs of the customer
- Excellent communication, dealing directly or via telephone and email
- Accurate keyboard skills and data input/processing bookings
- Securing the store and locking up at end of day/securing council buildings on site
- Responsibilities such as banking, council budgets, invoicing customers/clients, keys and permits
- Maintaining a clean work environment
- Working well in a team environment
- Training other staff
Casual Retail Assistant
Caterpillar Workwear
12.2018 - 06.2020
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organised shelves, racks, and bins for optimal appearance.
Education
Bachelor of Exercise and Sports Science -
Victoria University
01-2024
Mackillop Catholic Regional College Werribee
01-2018
Skills
- Excellent customer service skills and ability to liaise with a diverse range of people
- Extended experience in using computers and workplace systems - Customer management software
- Excellent communication skills, written and verbal
- Stakeholder relations
- Project and reactive works scoping
- Dynamic and efficient
- Schedule management
- Quality control
- Document management
Certification
- Victorian Driver’s License
- Working with Children’s Check
- WorkSafe Victoria White Card - 2023
- ICML Project Management - Training - 2025
Timeline
Facilities Project Officer
Wyndham City Council
04.2025 - Current
Facility Management Officer
Wyndham Council
01.2023 - 09.2024
Library Customer Service Officer
Wyndham Council
08.2022 - 04.2024
Participation and Inclusion/Sport and Recreation Development Officer
Wyndham Council
01.2022 - 01.2023
Casual Retail Assistant
Caterpillar Workwear
12.2018 - 06.2020
Bachelor of Exercise and Sports Science -
Victoria University
Mackillop Catholic Regional College Werribee
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