Liam Love
Canberra,ACT
Summary
Dynamic professional with extensive experience in the entertainment service industry, dedicated to enhancing customer satisfaction and driving operational efficiency. Expertise in ticket sales, concessions, and theatre maintenance ensures seamless and enjoyable experiences for patrons. Dependable team player adept at adapting to evolving needs while consistently delivering exceptional results. Recognized for outstanding communication skills, effective problem-solving abilities, and a consistently positive attitude.
Overview
6
6
years of professional experience
Work History
Executive Assistant
Services Australia
Canberra, ACT
02.2025 - 10.2025
- Managed executive calendars, scheduling meetings and coordinating travel arrangements efficiently.
- Facilitated communication between stakeholders, ensuring timely responses and accurate information dissemination.
- Prepared high-quality reports and presentations for senior management, enhancing decision-making processes.
- Implemented office procedures that improved workflow efficiency and strengthened team collaboration.
- Organised large-scale events and meetings, optimising logistics to ensure seamless execution.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Assistant Store Manager and Sales Assistant
Platypus Shoes
Canberra, ACT
04.2023 - 01.2025
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Led daily store operations, ensuring optimal customer service and satisfaction.
- Trained and mentored new staff on product knowledge and sales techniques.
Grocery Team Member
Coles Supermarket
Canberra , ACT
12.2020 - 05.2023
- Consistently meet workload deadlines
- Well-developed time management and organisational skills
- Ability to work independently and as part of a team to achieve results
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Media Producer
The Woden School
Canberra, ACT
12.2021 - 07.2023
- Consulted with staff regarding the educational needs of students.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Customer Service Assistant
McDonald's
Canberra, ACT
03.2020 - 08.2020
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Delivered prompt service to prioritise customer needs.
Education
Diploma of Screen And Media -
Canberra Institute of Technology
Reid, ACT12-2022
High School Diploma -
Canberra College
Phillip, ACT11-2020
High School Diploma -
Orana Steiner School
Weston, ACT11-2018
Skills
- Teamwork and Collaboration
- Proactive
- Time Management
- Excellent customer service
- Strong work ethic
- Cleanliness maintenance
- Patience and empathy
- Concession management
- Problem-solving
- Suspicious activity monitoring
- POS inventory system operation
- Safety procedures
Timeline
Executive Assistant
Services Australia
02.2025 - 10.2025
Assistant Store Manager and Sales Assistant
Platypus Shoes
04.2023 - 01.2025
Media Producer
The Woden School
12.2021 - 07.2023
Grocery Team Member
Coles Supermarket
12.2020 - 05.2023
Customer Service Assistant
McDonald's
03.2020 - 08.2020
High School Diploma -
Canberra College
High School Diploma -
Orana Steiner School
Diploma of Screen And Media -
Canberra Institute of Technology
References
Available upon request.