Liam Jimmieson
Attadale
Summary
I anticipate to utilize my past workplace experiences and professional integrity to fulfil the duties required in a workplace. I commit to applying a high level of attention to detail and accuracy to any task and exceeding professional expectations promptly. My experience is consumed in various fields of customer service, hospitality, administration, and security. I am adept in computer processes and programs. I possess a high level of emotional intelligence, initiative and professionalism in all tasks. I believe I will be a strong team member in any workplace.
Overview
6
6
years of professional experience
Work History
Carer
Carers WA
10.2022 - Current
- Remained alert to problems or health issues of patients and competently responded.
- Monitored and maintained cleanliness, sanitation, and living area organisation.
- Determined specific needs and provided the most appropriate services for patient well-being.
- Recognized and reported abnormalities or changes in the patient's health status to the patient's primary caregiver.
- Administered medications and tracked the patient's behaviours.
- Engaged patient in meaningful conversation, socialization and activity while providing personal care assistance.
ED Ward Clerk
Royal Perth Hospital
12.2021 - 10.2022
- Registered and verified patient records before triage with the most up-to-date information.
- Effectively communicated with patients and medical staff by phone, email or in person to provide information.
- Utilised attention to detail when organising patient medical files.
- Proficient in healthcare emergency procedures with a proven ability to remain composed under pressure, ensuring effective response during critical situations.
- Demonstrated strong customer service skills through providing information and support to patients and their families.
Suite Attendant/Supevisor in Training
Optus Stadium
05.2018 - 11.2020
- Pursued exceptional customer service skills while catering to VIP guests, ensuring comfort and satisfaction in a premium hospitality setting.
- Demonstrated a strong understanding of responsible alcohol service, ensuring a commitment to monitoring a safe and enjoyable environment for patrons.
- Collaborated effectively with colleagues in a premium hospitality setting to ensure seamless guest experiences.
- Exhibited commitment to upholding and enforcing the highest standards of service, cleanliness, and safety protocols within a premium hospitality setting.
Infantry Soldier
ADF Army Reserves
05.2019 - 10.2019
- Performed as a fire team member during situational training and infantry-dismounted battle drills.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors daily.
- Demonstrated de-escalation and conflict-resolution techniques.
- Maintained physical fitness and readiness.
- Possess extensive first aid and medical training, including experience in emergency medical procedures and trauma care.
- Demonstrated leadership, overseeing and motivating team members, making crucial decisions under pressure with a focus on safety, discipline and mission accomplishment.
Team Member/Leader
Grill'd Cockburn
12.2017 - 06.2019
- Led employee relations through effective communication, coaching, training and development.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to the executive office.
- Administered daily and weekly reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
- Drove staff performance by creating incentives and a positive work atmosphere and administering recognition and rewards programs.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
Bachelor of Science - Conservation And Wildlife Biology
Murdoch University
Perth, WA08.2025
Western Australian Certificate of Education (WACE) -
Willetton Senior High School
Willetton, WA10.2017
Certificate III Hospitality -
Grill'd
Cockburn, WA12.2018
Certificate III General Adult Education -
South Metropolitan TAFE
Jandakot, WA12.2018
Certificate II Business -
YMCA
Willetton, WA09.2017
Certificate II Outdoor Recreation -
YMCA
Willetton, WA09.2017
Skills
- Extensive interpersonal communication, both written and oral
- The ability to work alongside a cohesive, motivated and results-oriented team
- Forward thinking and open to suggestions and feedback on work and past standards
- Adapt to new roles and responsibilities swiftly and correctly
- Respond and communicate effectively in emergencies
- Adept in using Microsoft and computer programs
References
Royal Perth Hospital
Ellie Fisher - Clerk Coordinator - 0406 243 987
Grill'd Cockburn
Grace Roberts - Restaurant manager - 0403 229 365
Timeline
Carer
Carers WA
10.2022 - Current
ED Ward Clerk
Royal Perth Hospital
12.2021 - 10.2022
Infantry Soldier
ADF Army Reserves
05.2019 - 10.2019
Suite Attendant/Supevisor in Training
Optus Stadium
05.2018 - 11.2020
Team Member/Leader
Grill'd Cockburn
12.2017 - 06.2019
Bachelor of Science - Conservation And Wildlife Biology
Murdoch University
Western Australian Certificate of Education (WACE) -
Willetton Senior High School
Certificate III Hospitality -
Grill'd
Certificate III General Adult Education -
South Metropolitan TAFE
Certificate II Business -
YMCA
Certificate II Outdoor Recreation -
YMCA
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