Lian Mills
Thursday Island,Queensland
Summary
Motivated retail sales professional with expertise in customer service and product knowledge. Proven track record of exceeding sales targets through effective communication and customer needs assessment. Recognized for problem-solving skills and enhancing customer loyalty through positive shopping experiences. Successfully improved store layout, resulting in increased product visibility, customer flow, and overall satisfaction.
Overview
4
4
years of professional experience
Work History
Retail Worker
Island & Cape Supermarket
Horn Island, Queensland
10.2024 - 12.2024
- Administered daily opening and closing tasks for store involving display arrangement, shelf maintenance, and money reconciliation
- Facilitated support for multiple departments within store as needed during high-demand times or staffing gaps.
- Organized backroom storage areas for efficient retrieval of stock items during peak business times.
- Sustained organized store environment by restocking shelves and arranging displays.
Retail Worker
Islander Board of Industry - CEQ
Thursday Island, Queensland
06.2023 - 08.2023
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
Kitchen Hand
Wongai Beach Hotel
Horn Island, Queensland
06.2021 - 12.2021
- Examined kitchen equipment to verify operational readiness ahead of use.
- Cleaned surfaces with certified cleaning agents after each task was finalized.
- Assembled simple salads, sandwiches, and appetizers following guidance from supervisor or chef.
- Washed and dried dishes, pots, pans, and utensils.
Education
High School Diploma -
Tagai State College Secondary Thursday Island
Thursday Island11-2022
Skills
- Integrity and reliability
Strong moral principles
Responsible task management - Adaptability to change
Flexibility in dynamic environments
- Effective communication strategies
Adaptability in communication styles
Team collaboration skills
Customer engagement techniques
References
References available upon request.
Timeline
Retail Worker
Island & Cape Supermarket
10.2024 - 12.2024
Retail Worker
Islander Board of Industry - CEQ
06.2023 - 08.2023
Kitchen Hand
Wongai Beach Hotel
06.2021 - 12.2021
High School Diploma -
Tagai State College Secondary Thursday Island
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