Liana Pearce
Aberdeen,NSW
Summary
I have proven ability to thrive in high-pressure environments demonstrated during my time at Chong Tiy Chinese Restaurant. I have a higher level of experience in customer service and multitasking, ensuring seamless operations and high satisfaction levels. I have shown to have effective skills in accurate cash handling and team collaboration, consistently enhancing dining experiences through exceptional cleanliness and service standards. I always ensure that I arrive at work promptly and put work before my extra-curricular activities.
Overview
2
2
years of professional experience
Work History
Waitress
Chong Tiy Chinese Restaurant
11.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Answered customers' questions, recommended items, and recorded order information.
Kitchen Hand
Harvest Restaurant
07.2022 - 10.2022
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Managed time to juggle multiple tasks simultaneously with ease.
Education
No Degree -
St Joseph's Catholic College
Aberdeen, NSW2026
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Accurate Cash Handling
- Cleanliness
- Safe Food Handling
- Handling Complaints
Timeline
Waitress
Chong Tiy Chinese Restaurant
11.2023 - Current
Kitchen Hand
Harvest Restaurant
07.2022 - 10.2022
No Degree -
St Joseph's Catholic College
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