Liana Raschella
Kensington Park, Adelaide,SA
Summary
Motivated and reliable student with a passion for delivering excellent customer service. Driven to achieve positive outcomes, and known for excellent communication and teamwork abilities. Flexible and adaptable in nature, committed, and passionate about continuous improvement, and creating efficient and effective workplaces.
Overview
8
8
years of professional experience
Work History
Junior Sports Coach
ICA Sportzworx Stepney
Stepney, SA
12.2023 - Current
- Instructed various sports and recreational activities, adapting to different age groups and skill levels.
- Fostered a positive and energetic environment, encouraging children to participate, and develop confidence in their abilities.
- Ensure that safety protocols are followed at all times when working with children
- Collaborated with other staff to ensure smooth operations and efficient program delivery.
- Utilized creative approaches when working with children who have sensory integration disorders or learning disabilities.
- Demonstrated strong leadership and problem-solving skills, adapting activities and routines to suit the needs of each group.
Junior Sales Assistant
Skala Bakery
Adelaide, SA
03.2021 - 11.2023
- Accepted and completed cash, check and credit card payments.
- Processed returns, exchanges, refunds, and other transactions efficiently.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Greeted and assisted customers to foster positive experiences.
- Monitored customer service standards and provided feedback to staff members in order to ensure quality customer service.
Assistant Coaching
Hectorville Netball Club
Adelaide, SA
03.2020 - 07.2020
Hamper Packing
Lutheran Community Care
Adelaide, SA
12.2016 - 12.2019
- Identified needs of customers promptly and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Student
St Aloysius College
Adelaide SA11-2024
Bachelor of Chemical Engineering (Honours) -
University of Adelaide
Adelaide, SASkills
- Problem solving
- Effective communication
- Regulatory compliance
- Critical thinking
- Attention to detail
- Teamwork
- Customer Service
D.O.B
03/11/2006
Accomplishments
- Year 12 house captain for St. Aloysius College
- Chemical Engineering Society (Chems) first-year representative
References
References available upon request.
Timeline
Junior Sports Coach
ICA Sportzworx Stepney
12.2023 - Current
Junior Sales Assistant
Skala Bakery
03.2021 - 11.2023
Assistant Coaching
Hectorville Netball Club
03.2020 - 07.2020
Hamper Packing
Lutheran Community Care
12.2016 - 12.2019
Student
St Aloysius College
Bachelor of Chemical Engineering (Honours) -
University of Adelaide
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