LIANA WILSON
Stratford,VIC
Summary
I am seeking a full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills. I am an organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and willing to learn new skills.
Overview
3
3
years of professional experience
Work History
Bakery Assistant
IGA
02.2021 - 11.2022
- Washed dishes and sanitized prep area at end of each shift.
- Decorated baked goods and designed visually appealing displays of finished products.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
- Operated commercial kitchen equipment.
- Demonstrated versatility by mastering multiple roles within the bakery, including cashier duties, baking, decorating, and packaging products.
Motor Mechanic (General)
Bairnsdale Mazda and Hyundai
11.2021 - 06.2022
- Performed routine maintenance services, optimizing vehicle longevity and functionality for customers.
- Troubleshot complex automotive issues, applying systematic approaches to identify root causes and implement solutions.
- Repaired and replaced faulty components, resulting in improved vehicle safety and reliability.
- Consistently complied with safety regulations, maintaining a secure work environment for both staff and clients.
Bakery Assistant
Baker's Delight, Bairnsdale
02.2020 - 03.2021
- Customer Service, Food preparation, Cash handling, Cleaning
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Decorated baked goods and designed visually appealing displays of finished products.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Expedited customer orders through effective communication with the baking team, ensuring timely completion of requested items.
- Strengthened relationships with customers through attentive service, active listening, and thoughtful recommendations based on individual preferences.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
Work Experience
East Gippsland Water
Bairnsdale, VIC
04.2020 - 04.2020
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Senior Secondary Certificate of Education -
Bairnsdale Secondary College
Bairnsdale, VIC01.2020
Skills
- Punctuality
- Recipe Following
- Product Packaging
- Order Fulfillment
- Visual Merchandising
- Microsoft experience
- Customer Service
- Food handling safety
- Punctual and Reliable
- Stocking and Shelving
- Workplace Safety
- Customer Satisfaction
- Cash Management
- Point of sale operation
- Hospitality service expertise
- Relationship Building
- Telephone Etiquette
- Waste Reduction
- Cleaning
- Adaptability and Flexibility
Address
A 2/22 Lloyd Street, Stratford, VIC, 3862
Phone
0435841693
LIANAWILSON85@ICLOUD.COM
Licenses
Motor Vehicle - Car, VIC
Availability
- Monday, Mornings, Afternoons
- Thursday, Mornings, Afternoons
- Friday, Mornings, Afternoons
References
Stacey Harrap, Manager - Bakery IGA, 0421700991, staceybrazil@gmail.com
Classification
Confidential
Timeline
Motor Mechanic (General)
Bairnsdale Mazda and Hyundai
11.2021 - 06.2022
Bakery Assistant
IGA
02.2021 - 11.2022
Work Experience
East Gippsland Water
04.2020 - 04.2020
Bakery Assistant
Baker's Delight, Bairnsdale
02.2020 - 03.2021
Senior Secondary Certificate of Education -
Bairnsdale Secondary College