- Im strongly passionate about helping others and giving back to the community
- In my free time I enjoy spending time with my children and family
- Cleaning
Liana Wilson
Adelaide,SA
Summary
Dynamic entrepreneur and skilled cleaner with a proven track record at L's Vision Cleaning and Believe Indigenous. Excelled in small business operations and relationship building, enhancing client satisfaction through personalized service and professionalism. Achieved a loyal customer base and established productive partnerships, showcasing exceptional teamwork and client interaction abilities.
Personable and empathetic, with strong dedication to supporting individuals in need. Possesses foundational knowledge in social services and human behavior, coupled with effective communication and problem-solving skills. Committed to making meaningful impact on well-being of clients through tailored support and advocacy.
Overview
4
4
years of professional experience
Work History
Owner
L's Vision Cleaning
01.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Built and maintained a productive partnership with Aboriginal Community Services over a 2-year period.
- Supported Aboriginal clients of various age groups by assisting with shopping trips, maintenance tasks and a wide variety of services.
Cleaner
Believe Indigenous
10.2020 - 01.2022
- Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
Education
High School Diploma -
Thebarton Senior College
Thebarton, SA06-2016
Skills
- Small business operations
- Family engagement
- Relationship building
- Teamwork
- Verbal and written communication
- Professionalism
- Case information confidentiality
- Client interaction
Interests
Timeline
Owner
L's Vision Cleaning
01.2022 - Current
Cleaner
Believe Indigenous
10.2020 - 01.2022
High School Diploma -
Thebarton Senior College
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