Summary
Overview
Work History
Education
Timeline
Generic

Liana Jane Smartt

Perth,WA

Summary

Proactive and efficient worker with several years of experience in the workforce. Strengths in communication, time management and customer service. Handles days to day tasks in an effective manner while maintaining appropriate levels of satisfaction, ready to apply these skills to new oppurtunities.

Overview

4
4
years of professional experience

Work History

Paint Specialist

Inspirations Paint
07.2022 - Current
  • handling customer enquiries and requests in store and through store phone calls, while maintaining customer relationships
  • offered colour matching expertise and paint product selection advise to assist customers with paint choice
  • processing payments through POS system
  • organising and ordering store stock intake for customer requests and store front
  • operated electric Walkie Stacker to transport pallets of stock
  • provided paint deliveries to regular cliental
  • performed tinting, mixing and colour matching of paint
  • trained new staff on customer service, store policies and how to operate store machinery and products

Florist

Willetton Wedding Flowers
11.2020 - 07.2022
  • Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
  • Prepared potted plants and bouquets based on customer requirements.
  • Utilized floral design techniques to craft unique floral arrangements.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
  • Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
  • Trained staff on proper techniques in arranging flowers and customer service skills.

Hospitality Worker

Six Willows Cafe
12.2020 - 12.2021
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Processed payments with focus on accuracy and correct cash-handling procedures.

Education

Year 12 Graduate -

Rossmoyne Senior High School
Rossmoyne, WA
09.2021

Certificate III - Business

South Metropolitan TAFE
Fremantle, WA
10.2020

Timeline

Paint Specialist

Inspirations Paint
07.2022 - Current

Hospitality Worker

Six Willows Cafe
12.2020 - 12.2021

Florist

Willetton Wedding Flowers
11.2020 - 07.2022

Year 12 Graduate -

Rossmoyne Senior High School

Certificate III - Business

South Metropolitan TAFE

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Liana Jane Smartt