Liane Frances Mary Curry
Summary
Dedicated Credit Controller specialising in credit checks, payment processing and account updates. Diligent and dependable professional with expertise in relationship building, with both internal and external stakeholders. Trustworthy and poised communicator. Accomplished in reducing DSOs. Organised, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
34
34
years of professional experience
Work History
Credit Controller
Penske Australia
Chipping Norton
07.2024 - 12.2024
- Handled customer inquiries regarding payment status or account balances.
- Provided support on all aspects of the accounts receivable process.
- Maintained financial records and updated account information as needed.
- Processed incoming payments accurately and efficiently.
- Checked on payments and convey options by reaching out to customers using various means.
- Evaluated collection reports to determine collections status and outstanding balance amounts.
- Reconciled customer accounts and maintained accurate records.
- Performed collections activities, including contacting delinquent customers by phone or letter.
- Followed up on any outstanding payments in a timely manner.
- Participated in the development and implementation of new policies and procedures relating to credit control operations.
- Updated customer accounts and processed payments.
- Provided information on credit terms and conditions.
- Communicated effectively with other departments regarding billing issues.
Credit Controller
Toby's Estate Coffee Pty Ltd
North Strathfield, NSW
09.2022 - 07.2024
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service and sales departments
- Obtained payments and entered details into system.
- Trained and mentored new department employees to maximize performance.
- Optimised collection processes improving operational efficiencies and reducing DSOs.
CREDIT CONTROLLER
HALIFAX VOGEL GROUP PTY LTD
Turrella NSW
03.2016 - 09.2022
- Opening new accounts
- Credit checks
- Trade References
- Credit limit Reviews
- Building ledger
- Façade Ledgers,
- Allocation credit card payments
- Processing monthly statements
- Reconciliation of accounts
- Liaising with sales staff re credits
- PPSR Registration and update
- Entering and allocating banking daily
- Training new staff
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Obtained payments and entered details into system.
- Reviewed customer accounts for compliance with repayment obligations.
- Kept all operations compliant with applicable regulations and established company policies.
- Trained and mentored new department employees to maximize performance.
ACCOUNTS RECEIVABLE
FOODLINK AUSTRALIA PTY LTD
07.2012 - 03.2016
- Responsible for 7, 14, 30 day ledgers
- Following up COD ledger
- Opening new accounts
- Reconciliation of accounts
- Processing and allocation of payments
- Processing weekly statements
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Performed targeted collections on past due accounts aged over 7, 14 or 30 days.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Responded to inbound inquiries regarding accounts and payments.
ACCOUNTS CLERK
SOUTHSIDE STAFFING SERVICES
04.2010 - 07.2012
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Set up and updated Excel spreadsheets to track financial data.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Reconciled company accounts for credit cards, employee expenses and commissions.
ACCOUNTS RECEIVABLE SUPERVISOR
NEWMANS OF KOGARAH
09.2000 - 06.2001
- Responsible for debt collection
- Liaising with Suppliers regarding payment of dealership incentives and bonus payments
- Processing and allocation of banking
- Reconciliation of accounts
- Processing and running monthly statements
- Evaluating credit applications for new accounts
- Responsible for “legal” accounts
- Processing of warranty payments from suppliers
- Reconciliation of petty cash accounts
- Handling customer account queries
- General ledger maintenance and reconciliations
- Processed incoming payments in accordance with established financial policies.
- Posted customer payments by recording cash, checks and credit card transactions.
- Reconciled daily AR ledger and verified proper posting.
ACCOUNTS CLERK
SOUTHSIDE STAFFING SERVICES
05.2000 - 09.2000
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Set up and updated Excel spreadsheets to track financial data.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Communicated with suppliers to reconcile invoice payments.
- Used accounting software to prepare weekly and monthly financial reports.
- Reconciled company accounts for credit cards, employee expenses and commissions.
ACCOUNTS RECEIVABLE SUPERVISOR
Hardie Energy Products Pty Ltd
08.1990 - 10.1994
- Responsibility for debt collection in all states, including Solarhart Dealerships and major accounts including Raymor and Burns Philp
- Reconciling of all major accounts on a monthly basis, and all other accounts as required or every three months
- Processing and allocation of banking
- Responsibility of “legal” accounts
- Liaising with Branch Managers and Sales Managers regarding accounts
- Evaluating credit applications for new accounts
- Handling customer account queries
- Set goals for accounts receivable team of three clerks and developed strategies to meet goals.
- Managed major accounts and Dealerships while supervising team of three clerks and many lower-level accounts.
- Processed incoming payments in accordance with established financial policies.
- Prepared bills receivable, invoices and bank deposits.
- Posted customer payments by recording cash, cheques and credit card transactions.
- Maintained records by imaging invoices, debits and credits.
- Achieved specific team objectives and collection activity.
Education
Feasibility and Setting Up a Small Business -
St George College of T.A.F.E
Kogarah, NSW1990
Higher School Certificate -
Peakhurst High School
Peakhurst1982
Skills
- Debt collection
- Credit reviews
- Credit validations
- Customer Relations
- Processing payments
- Collections understanding
- Cross-functional collaboration
- Data entry
- Outlook
- Excel
- Microsoft Word
Timeline
Credit Controller
Penske Australia
07.2024 - 12.2024
Credit Controller
Toby's Estate Coffee Pty Ltd
09.2022 - 07.2024
CREDIT CONTROLLER
HALIFAX VOGEL GROUP PTY LTD
03.2016 - 09.2022
ACCOUNTS RECEIVABLE
FOODLINK AUSTRALIA PTY LTD
07.2012 - 03.2016
ACCOUNTS CLERK
SOUTHSIDE STAFFING SERVICES
04.2010 - 07.2012
ACCOUNTS RECEIVABLE SUPERVISOR
NEWMANS OF KOGARAH
09.2000 - 06.2001
ACCOUNTS CLERK
SOUTHSIDE STAFFING SERVICES
05.2000 - 09.2000
ACCOUNTS RECEIVABLE SUPERVISOR
Hardie Energy Products Pty Ltd
08.1990 - 10.1994
Feasibility and Setting Up a Small Business -
St George College of T.A.F.E
Higher School Certificate -
Peakhurst High School