Liat Granot
Summary
Motivated student currently working towards degree in Politics and English. Adept at prepping resources, equipment and materials for research. Strong written and verbal communication skills to make forward-thinking plans and capitalizing on dynamic trends. Decisive problem-solver with proven research, persuasion and strategic development experience.
Overview
4
4
years of professional experience
Work History
Retail Assistant (Educator)
Lululemon
07.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently
- Lead and participated in community outreach programs
- Resolved customer complaints professionally, maintaining a positive brand image
- Demonstrated flexibility by adapting to various roles within the retail environment as needed
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies
Medical Receptionist
East Neurology
04.2020 - Current
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner
- Managed high call volumes while maintaining a polite and professional demeanour
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care
- Advanced knowledge of Genie and Microsoft Office systems
Optical Assistant
Bailey Nelson
07.2022 - 01.2023
- Enhanced customer satisfaction by providing personalized frame and lens recommendations based on individual needs
- Assisted in increasing sales revenue through exceptional product knowledge
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive
- Streamlined patient scheduling with efficient appointment management, resulting in improved patient flow
Education
Bachelor of Arts - Majoring in Politics And English
ANU
High School Certificate -
Emanuel School
09.2021
Skills
- Strong Communication and Interpersonal Skills
- Conflict resolution techniques
- Complex Problem-Solving
- Event support
- Adaptability
- Speech Writing
- Strategic communications
Accomplishments
- Treasurer for the ANU Shakespeare Society (2023-current)
- Winner of the JNF 'Jewish Changemakers Award' for "Contribution to the Jewish Community" (2020)
- Winner of the NSW Jewish Ex-Service Men and Women (NAJEX) 'Youth Leadership Award' (2020)
- Lionel Bowen Young Writers Award (2020)
- NSW state representative in Mikolot public speaking competition (2018, 2019)
- HICES debating (2017-2021)
Languages
English
Native or Bilingual
Hebrew
Professional Working
Timeline
Retail Assistant (Educator)
Lululemon
07.2023 - Current
Optical Assistant
Bailey Nelson
07.2022 - 01.2023
Medical Receptionist
East Neurology
04.2020 - Current
Bachelor of Arts - Majoring in Politics And English
ANU
High School Certificate -
Emanuel School
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