Liat Lewin
Murrumbeena,Vic
Summary
Skilled head receptionist with a substantial background in front office management. Proven ability to manage administrative tasks, provide exceptional customer service, and lead a reception team. Notable strengths include multitasking, problem-solving, and maintaining organized work environments. Previous roles have contributed to improving efficiency and streamlining processes for an improved guest experience.
Overview
34
34
years of professional experience
Work History
Head Receptionist
Qualitas - Bentleigh Medical Centre
Bentleigh, VIC
10.2021 - Current
- Assisted with special projects related to customer service initiatives.
- Recognized by management for providing exceptional customer service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Updated visitor logbook daily to ensure accurate records were kept.
- Facilitated smooth communication between staff and senior management through diligent message delivery.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
Medical Reception and Administration
Medi-7
, VIC
01.2019 - 01.2021
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted with customer requests and answered questions to improve satisfaction.
- Prioritized and organized tasks to efficiently accomplish service goals.
Finance and Administrative Manager
L.A. Engineering
01.2017 - 01.2019
Client Manager, Finance Branch
YES
01.2015 - 01.2017
Public Representative
YES
06.2011 - 01.2015
Service Manager, Business Customers
Celcom
01.2010 - 01.2011
Administrative Manager
Specialist Medical Clinic
Modyin, Central District
01.2001 - 01.2008
Administrative Manager
Amidar Clinic
Tel Aviv, District
01.1998 - 01.2000
Operational Sargeant
IDF
01.1991 - 01.1993
- Military Police, Israel Defense Forces
Education
BA - Management and Policy of Health Systems
Ben Gurion University
Israel01.1997
Skills
- Financial record management
- Team collaboration
- Problem solving
- Office administration
- Client relations
- Reception management
Languages
English
Full Professional
Hebrew
Native/ Bilingual
Timeline
Head Receptionist
Qualitas - Bentleigh Medical Centre
10.2021 - Current
Medical Reception and Administration
Medi-7
01.2019 - 01.2021
Finance and Administrative Manager
L.A. Engineering
01.2017 - 01.2019
Client Manager, Finance Branch
YES
01.2015 - 01.2017
Public Representative
YES
06.2011 - 01.2015
Service Manager, Business Customers
Celcom
01.2010 - 01.2011
Administrative Manager
Specialist Medical Clinic
01.2001 - 01.2008
Administrative Manager
Amidar Clinic
01.1998 - 01.2000
Operational Sargeant
IDF
01.1991 - 01.1993
BA - Management and Policy of Health Systems
Ben Gurion University
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