Libby Armstrong
Goldcoast,QLD
Summary
I am an enthusiastic, friendly person who has a naturally caring nature
and want to always help others. I am a mature team worker and find
myself to be very adaptable to all situations. I have always been praised
on my good communication skills and my ability to work well as a team
as well as to take leadership as I have an active and dynamic approach
to work and getting things done.
Overview
8
8
years of professional experience
Work History
Barista
Sparrow Coffee
Goldcoast
02.2025 - Current
- Prepared and served a variety of coffee beverages to customers.
- Operated espresso machines and brewing equipment efficiently.
- Stocked supplies and managed inventory levels daily.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained calm demeanor during high-volume periods and special events.
- Stocked shelves with ingredients needed to make coffee drinks.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Engaged with customers to create a welcoming atmosphere in the café.
Barista/FOH Team Member
Blackwood Cafe& Espresso Bar
Brisbane
05.2024 - 09.2025
- Proven ability to learn quickly and adapt to new situations.
•Worked effectively in a fast- paced environment.• Skilled at working independently and collaboratively in a team environment. • Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
Barista/ Cafe All Rounder
Common Ground
Goldcoast
10.2024 - 02.2025
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
- Welcomed customers and answered questions regarding menu items and preparation methods.
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience.
- Performed cash handling duties accurately and efficiently to ensure accurate accounting records.
- Maintained an efficient workflow by restocking supplies as needed throughout the day.
- Prepared teas, hot chocolate, and other non-coffee drinks for customers.
- Brewed espresso and added syrups and steamed milk to craft specialty drinks forcustomers.
- Observed proper food handling procedures and upheld company policies and procedures.
Barista
Drowsy Mother
Brisbane
03.2024 - 09.2024
- Maintained accurate inventory counts to meet customer demands.
- Consistently maintained a clean and organized workspace, adhering to health andsafety regulations.
- Resolved customer complaints quickly and professionally,maintaining positive relationships with patrons.
- Worked independently; opening and closing alone and maintaining the shops and customers needs.
Events Waitress
Platinum Recruitment
Bournemouth, UK
01.2018 - 01.2023
- Facilitated smooth running of events by accurately anticipating planning and staffing needs.
- Guaranteed guests safety by maintaining safe food handling and sanitation standards across all tasks.
- Delivered efficient service in events, serving large crowds e.g. weddings, football stadiums and many large catering events.
- Maintained excellent customer satisfaction by providing service with a smile and proactively going the extra mile to sort requests.
Education
High School Diploma -
LeAf Studio
UK08-2020
Skills
- Accomplished communication skills, both written and verbal
- People focused, dependable and responsible
- Always complimented on having a positive outlook in difficult situations
- Driven to motivate others and always happy to offer my support
Timeline
Barista
Sparrow Coffee
02.2025 - Current
Barista/ Cafe All Rounder
Common Ground
10.2024 - 02.2025
Barista/FOH Team Member
Blackwood Cafe& Espresso Bar
05.2024 - 09.2025
Barista
Drowsy Mother
03.2024 - 09.2024
Events Waitress
Platinum Recruitment
01.2018 - 01.2023
High School Diploma -
LeAf Studio