A meticulous and cooperative team member, recognised for my strong organisational skills. In my role as an Administration Officer, I demonstrate reliability, adept communication, and effective time management, ensuring tasks are handled with efficiency and professionalism. I actively seek out additional responsibilities and confront challenges directly, utilizing my interpersonal abilities to consistently achieve outstanding outcomes.
Overview
20
20
years of professional experience
Work History
Administrative Officer
Deakin University Melbourne Burwood Campus
01.2023 - Current
Assisted in the development and implementation of new administrative procedures, contributing to increased efficiency and productivity.
Developed and maintained a comprehensive work instruction manual, updating it regularly to incorporate process improvements and changes, ensuring its relevance and usefulness over time.
Streamlined inventory management by establishing an organised system for tracking office supplies and placing orders promptly.
Prepared reports and presentations to high standards, meeting strict deadlines consistently.
Provided essential administrative support for successful events, including logistics coordination and material sourcing, ensuring smooth execution and positive attendee experience.
Demonstrated adaptability by quickly mastering new software applications.
Produced meeting agendas and minutes, ensuring effective communication among stakeholders.
Managed faculty email inbox, prioritising and responding to inquiries in a timely manner.
Managed the payment of faculty invoices, maintaining an accurate spreadsheet to track expenses and ensuring timely submission to the finance department for payment processing.
Updated databases and records to ensure document compliance.
Participated in team projects, showcasing collaborative abilities and a willingness to learn and adapt.
Demonstrated versatility and teamwork by providing support to various teams within the faculty, including assisting the Professional Experience Office (PEO) with invoicing, aiding the School of Humanities and Social Sciences (SHSS) with administrative tasks, and offering support to the Research Office.
Contributed to a positive workplace culture through strong interpersonal relationships.
Organised office events to foster camaraderie and improve morale among staff.
Ensured confidentiality of sensitive information through secure handling and storage of documents.
Participated in ongoing professional development and training opportunities.
Community Health Nurse
Royal Freemasons
09.2021 - 01.2023
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Conducted home visits providing necessary medical care and support for improved wellbeing.
Evaluated patient histories, complaints, and current symptoms.
Communicated with physicians and practitioners for patient care concerns to obtain orders and intervention protocols.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual needs.
Documented treatments delivered and patient progress accurately and comprehensively.
Conducted individualised patient assessment to report patient's immediate condition or needs to care team leader.
Educated family members and caregivers on patient care instructions.
Participated in ongoing professional development and training opportunities.
Organised and detail-oriented with a strong work ethic.
Excellent communication skills, both verbal and written.
Managed time efficiently in order to complete all tasks within deadlines.
Medication Endorsed Enrolled Nurse
Micare
03.2020 - 09.2021
Led a team of care staff in delivering exceptional care to patients, ensuring adherence to best practices and organisational standards.
Managed medication administration within scope of practice.
Conducted regular observations and monitoring of patients health status, promptly following up on any concerns or changes in condition.
Assisted patients with activities of daily living (ADLs) in alignment with individualised care plans, promoting independence and quality of life.
Completed end-of-day charting and assessments, ensuring comprehensive documentation of patients care needs and outcomes.
Monitored vital signs and provided wound care as per wound assessments, documenting interventions and progress accordingly.
Facilitated communication with general practitioners (GPs) and followed up on changes in patients health status.
Adhered to organisational policies and procedures, maintaining compliance with regulatory standards and best practices.
Completed assessments and charting relevant to shifts, actively participating in care planning and review processes.
Completed care assessments related to Aged Care Funding Instrument (ACFI), ensuring accurate documentation for funding purposes.
Completed mandatory education and training requirements, staying current with industry standards and best practices.
Played a key role in the implementation of Person Centred Software, dedicating 7 weeks to inputting data including assessments and care plans, ensuring accuracy and completeness.
Medication Endorsed Enrolled Nurse
Caring For You Nursing Agency
11.2018 - 03.2020
Caring For You Nursing Agency
Eastern Health
04.2007 - 07.2018
Enrolled Nurse
Night And Day Nursing Agency
10.2006 - 04.2007
Personal Care Assistant
Donwood Community Aged Care
11.2003 - 09.2006
Education
Certificate - Medication Administration
Swinburne University of Technology
Croydon, VIC
05.2007
Diploma - Enrolled Nurse
Swinburne University of Technology
Croydon, VIC
11.2006
Certificate - Certificate 3 in Community Services - Aged Care
Morrison House
Mount Evelyn, VIC
11.2003
Certificate - Dental Assistant
Melbourne Pharmacy College
Melbourne, VIC
11.1989
Skills
Flexibility
Proactive attitude
Time management
Organisational skills
Excellent communication
Strong work ethic
Minute Taking
Administrative Support
Professional Development
Feedback Fitness - 28/11/2023
DeakinAchieve: Understanding and Applying Ratings
- 15/11/2023
Know your audience - 3/11/2023
Space to Connect - 1/11/2023
ATEM Minute Taking Course - 26/5/2023
Safe to Speak Up - 3/5/2023
DeakinAchieve - The Path to success: Creating an effective plan - 4/4/2023
Timeline
Administrative Officer
Deakin University Melbourne Burwood Campus
01.2023 - Current
Community Health Nurse
Royal Freemasons
09.2021 - 01.2023
Medication Endorsed Enrolled Nurse
Micare
03.2020 - 09.2021
Medication Endorsed Enrolled Nurse
Caring For You Nursing Agency
11.2018 - 03.2020
Caring For You Nursing Agency
Eastern Health
04.2007 - 07.2018
Enrolled Nurse
Night And Day Nursing Agency
10.2006 - 04.2007
Personal Care Assistant
Donwood Community Aged Care
11.2003 - 09.2006
Certificate - Medication Administration
Swinburne University of Technology
Diploma - Enrolled Nurse
Swinburne University of Technology
Certificate - Certificate 3 in Community Services - Aged Care
Morrison House
Certificate - Dental Assistant
Melbourne Pharmacy College
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