Summary
Overview
Work History
Education
Skills
Affiliations
Professional Skills
Referees
Timeline
Generic

Libby England

West Wallsend,NSW

Summary

Highly motivated, enthusiastic and efficient individual consistently delivering quality service, demonstrating exceptional interpersonal and communication skills, and adhering to Occupational Health and Safety requirements and other regulatory standards.


I am committed to my personal and professional growth. I am seeking new career opportunities and challenges with a progressive organisation where my strong work ethic and desire to succeed will be valuable.

Overview

10
10
years of professional experience

Work History

Endorsed Enrolled Nurse

Caring For You Nursing Agency / Yes Nurses Agency
11.2022 - Current
  • Oversaw delivery of care for patients within Aged Care facilities, providing direct care, delegating nursing assignments and collaborating within a care team to achieve optimal care satisfaction.
  • Demonstrated excellent critical thinking and problem solving.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Strong Team work and ability to delegate and oversee tasks given to Care Staff under the supervision of myself.
  • Regularly monitoring Vital Signs and health status. Including implementation of life support and palliative care based on care plan directives.
  • Worked with medical teams, patients and families to implement effective treatment plans.
  • Conducted crucial collaboration and clinical reporting to Registered nurses and Medical officers.
  • Documented treatments delivered including medication administration, Complex wound care, Discharge instructions and follow- up care.
  • Followed proper procedure for installation and removal of IDC, SPC and PEG.
  • Adhering to Work Health and Safety Regulations within Facilities.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.


Endorsed Enrolled Nurse

Achieving Solutions
01.2022 - 11.2022
  • Provided complex care needs within the community nursing sector.
  • Administered Accurate Medications via oral, and Intramuscular injections, Adhering to NSW Health policy and procedure standards and monitored responses of same.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Provided (PEG) tube changes, IDC, SPC, Complex wound assessments and care.
  • Collaborated within multidisciplinary teams, including physiotherapists, RN, CNC, Dieticians, OT, SP
  • Educated patients and families on diagnosis, neurological conditions and processes, treatments and expected outcomes.
  • Facilitated and constructed complex care plans.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Provided regular clinical documentation and feedback to appropriate authorities.

Personal Carer

Self Employed
01.2019 - 01.2021
  • End of Life, Palliative care for client with end stage Motor Neuron Disease.
  • Assisted with ADL's and provided symptom management including breathing, non-invasive ventilation, swallowing, maintaining nutrition, communication, movement and joints, Assistive technology, cognition and behavioural change, Pseudo bulbar affect, fatigue and insomnia.
  • Assisted with well-being and support needs including care planning, psychosocial factors, personal care, collaboration with community services and obtaining appropriate assistive technology.
  • Built strong relationships and maintained rapport with client and family members to facilitate trusting caregiver relationship.
  • Delivered exceptional emotional support and companionship.
  • Collaborated with medical professionals including Medical officers, Nurse Practitioners, Physiotherapists, Dieticians, Occupational Therapists, Speech Pathologists and Social workers to address patient needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted with feeding and monitored intake to help achieve nutritional objectives.
  • Monitored client vital signs, administered medications, and tracked behaviours to keep healthcare supervisor well-informed.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Facilitated and maintained current and updated care plans on a regular basis to maintain optimal client care and satisfaction.

Disability Support Worker

4U Care
01.2018 - 01.2020
  • Provided assistance for individuals to perform and complete important daily tasks. Facilitating daily personal hygiene and care including dressing. bathing and toileting clients.
  • Performing home based tasks including food preparation of nutritious meals to meet individual dietary needs for clients.
  • Performed regular and satisfactory house work including cleaning and laundry, Maintaining safety with tidy, clean and hazard free home environments.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Drove clients safely to social activities and appointments facilitating appropriate mobility assistance devices including manual handling of wheelchairs, Walkers and motorised scooters and chairs.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Adhered to company requirements for patient interactions and care standards.
  • Monitored client vital signs, administered medications, and tracked behaviours to keep healthcare supervisor well-informed.
  • Kept accurate records for client files and handled related paperwork. Maintained detailed records of patient progress, documentation of services and case notes.
  • Worked with medical teams, patients and families to implement effective treatment plans.
  • Provided emotional support and assisted in the maintenance of mental health, wellness and recovery.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.

Customer Service Assistant

Coles Supermarkets
01.2014 - 01.2019
  • Provided outstanding customer service through direct customer interactions. Directing and assisting in all customer enquiries in all departments including checkout service, Deli, Fruit & Veg and Bakery.
  • Built and maintained excellent customer relationships through timely service and going above and beyond to accommodate and satisfy customer requests.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Performed regular deep cleaning and sanitization, following policy and procedure. Adhering to work health & safety and Health & Hygiene Regulatory Standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.

Education

Bachelor of Nursing -

University of Newcastle
Newcastle, NSW

Diploma of Nursing (HLT4115) -

TAFE NSW
Tighes Hill, NSW
2019

Higher School Certificate -

St Francis Xavier College
2016

Skills

  • Critical Thinking
  • Problem Solving
  • Time Management
  • Strong Oral and Written Communication
  • Exceptional Team Work and Leadership
  • Hard Working
  • Interpersonal Strengths
  • Clinical Documentation
  • Enthusiasm
  • Stamina
  • Success in High Demanding Work Environments
  • Works Well Under Pressure
  • Willingness to Learn
  • Strong Decision Making

Affiliations

Registered Endorsed Enrolled Nurse with APHRA (NMW0002403479)

Working with Children's Check WWC1534194E

NSW Police Check

3072398155

Full Unrestricted Drivers' Licence

Class C

21550563

Professional Skills

  • Willingness to learn, accept constructive feedback and make personal and professional development a priority.
  • Proficient within a dynamic, fast paced working environment
  • A team player maintaining a professional working relationship by encouraging and building mutual trust, respect and cooperation amongst team members.

Critical Thinking

  • Recognised as an active learner.
  • Ability to process information in a timely matter and apply and implement effectively. This has been evident throughout my nursing career. For example, the ability to process information relayed and link signs and symptoms with the primary cause of disease or condition.


Exceptional teamwork

  • Demonstrated honesty, integrity and respect for all parties within all previously gained employed roles.
  • Ability to actively listen to other team members and provide support in a professional manner.
  • Known to approach team work with a positive attitude.


Strong Oral and Written Communication


  • An attentive listener
  • Excellent interpersonal and patient education skills. Throughout my nursing career i have provided multiple education opportunities for patients.
  • Excellent communication and customer service skills.
  • Gained extensive work experiences in customer services roles specifically Coles Supermarkets.


Professional Practice

  • Demonstrates ability to maintain safe and therapeutic environments. Adhered to ANMC guidelines with the ability to recognise unsafe practices. Adhered to OHS regulations.
  • Ability to work autonomously, set priorities and make independent decisions (gained time management skills throughout my nursing career.
  • Demonstrated strong self-management skills and flexibility to adapt to sudden or unexpected changes.




Referees

References available upon request

Timeline

Endorsed Enrolled Nurse

Caring For You Nursing Agency / Yes Nurses Agency
11.2022 - Current

Endorsed Enrolled Nurse

Achieving Solutions
01.2022 - 11.2022

Personal Carer

Self Employed
01.2019 - 01.2021

Disability Support Worker

4U Care
01.2018 - 01.2020

Customer Service Assistant

Coles Supermarkets
01.2014 - 01.2019

Bachelor of Nursing -

University of Newcastle

Diploma of Nursing (HLT4115) -

TAFE NSW

Higher School Certificate -

St Francis Xavier College

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Libby England