Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Libby Golub

Wellard,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. I have a solid background in customer service, sales and administration with over 14 years of experience.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Storage Consultant

Storage King
12.2019 - Current
  • Strong verbal and written communication skills developed through regular interactions with clients, colleagues and management team
  • Strong problem solving skills with a proactive approach to addressing challenges as they arise
  • High level of proficiency in administrative tasks, including document management, correspondence preparation, and record-keeping
  • Successfully managed financial processes, including the accurate collection and receipt of monies, adhering to established departmental procedures
  • Possessed excellent knowledge of Occupational Health and Safety practices, ensuring a safe working environment
  • Displayed the capability to work autonomously, taking initiative and ensuring tasks were completed independently when necessary to relieve managers
  • Worked under pressure with a high level of attention to detail, ensuring accuracy in tasks such as record-keeping and data input with total accuracy

Senior Sales Assistant

Nature's Farm
01.2011 - 02.2021
  • Organised & prioritised tasks effectively to provide seamless admin support as a Senior Sales Assistant at Nature's Farm Success
  • Carefully managed financial processes, handling debtors, creditors, reconciliations, and consistently preparing accurate financial returns
  • Demonstrated proficiency in the use of computers and various application software packages, databases, spreadsheets, and word processing tools for diverse operational needs
  • Recommended tailored herbal remedies, vitamins based on individual client needs and preferences
  • Effectively handled calls invoicing and kept up-to-date records, contributing to efficient organisational processes
  • Conducted thorough follow-up calls with clients, particularly those with severe cases. Developed deep understanding of patients illnesses and actively contributed to their treatment plans
  • Upheld visual merchandising standards
  • Took on the responsibility of stock take duties contributing to accurate inventory management and financial accountability

Director

D & V Cleaning Services
11.2010 - 01.2021
  • Developed and implemented comprehensive strategies to improve operational processes and organisational efficiency.
  • Provided a comprehensive range of commercial cleaning services for clients, including Homes West, local authority venues, and sports complexes, showcasing versatility in catering to different cleaning needs. Ensured the regular implementation of deep cleaning procedures for all work areas, including walls, ceilings, and shelving, contributing to a high standard of cleanliness
  • Undertook all aspects of professional customer service duties, ensuring client satisfaction and maintaining relationships
  • Ensured effective execution of Occupational Health & Safety (OSH) practices, emphasizing compliance with required chemicals and cleaning solutions.
  • Calculated payroll deductions by accurately using Myob and processed payroll to meet preset requirements.
  • Recruited, trained, supervised, evaluated and mentored staff members.

Education

School Officer Course

Byford Secondary College

Certificate IV in Beauty Services

Avalon Beauty College

Certificate II in Information Technology

C Y O'Connor College

Certificate IV: Preparation For Enrolled Nursing

C Y O'Connor College

Skills

  • Business Administration
  • Performance Optimisation
  • Policy Enforcement
  • Operational Efficiency
  • Customer Service
  • Data Entry

Certification

  • National Police Clearance
  • Department of Education - Criminal History Check
  • Working with Children Check
  • Department of Education - E number

References

References available upon request.

Timeline

Storage Consultant

Storage King
12.2019 - Current

Senior Sales Assistant

Nature's Farm
01.2011 - 02.2021

Director

D & V Cleaning Services
11.2010 - 01.2021

School Officer Course

Byford Secondary College

Certificate IV in Beauty Services

Avalon Beauty College

Certificate II in Information Technology

C Y O'Connor College

Certificate IV: Preparation For Enrolled Nursing

C Y O'Connor College

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Libby Golub