Libby Marshall
Sunshine Coast,QLD
Summary
An honest and responsible individual who prides themselves on being ambitious and confident with every task presented with. I am currently focused on finding employment that is hands on and a structured environment, where I will be given the opportunity to develop and gain practical skills in that industry. Having previous experience in customer service roles and equipped with a polite manner and respectful presentation, I am enthusiastic about proving myself in your workplace if given the opportunity.
Overview
10
10
years of professional experience
Work History
Salesperson
Telstra
06.2023 - 11.2024
- Succeeding in meeting my KPIs and reaching my monthly target.
- Developed over 10 relationships with customers for increased loyalty and repeat business, per day.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Sales Professional
Big Save Furniture
01.2020 - 03.2022
- Brought motivation and energy to sales floor, creating a positive and fun atmosphere
- Sparked social conversations with customers to provide a friendly and smooth shopping experience.
- Followed through with customers purchases and quotes to ensure they received the best experience.
- Brought furniture out to the shop floor, unpacked and staged.
- Worked on commission and a target system, each week I exceeded my targets.
Salon Support
Shazly's Experience
01.2018 - 10.2018
- Shampooed, blow waved, applied colour and assisted with senior services ie chemical straightening.
- Effectively communicated with other employees and upper management, to ensure complete care of customers.
- Provided a clean and sanitized salon, making sure front of house was up to standard as well as the staff room.
- Obtained my presentation and appearance.
- Checked in/out customers on a appointment scheduling software.
Kitchen Assistant
Summerset Retirement Village
01.2015 - 03.2016
- Served residents their meals, memorizing residents to their meal.
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Hairdressing
Premier Institute of Education
2018
Skills
- Punctual, consistent and able to meet deadlines on an everyday basis
- Experienced in cash handling throughout my working life
- Understand the importance of upholding a clean appearance
- Outstanding customer service skills
- Responds to customers’ needs in a friendly and satisfactory way
- Communication
- Confidence
- Attention to detail
- Strong work ethic
Contact
References upon request.
Timeline
Salesperson
Telstra
06.2023 - 11.2024
Sales Professional
Big Save Furniture
01.2020 - 03.2022
Salon Support
Shazly's Experience
01.2018 - 10.2018
Kitchen Assistant
Summerset Retirement Village
01.2015 - 03.2016
Hairdressing
Premier Institute of Education
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