Libby Viney

I currently teach casual dance classes as dancing is my biggest passion. I help with reception duties whilst also teaching my own creative dance classes for adults and kids in the style contemporary.

• Planned routines for recitals and performances.
• Implemented injury-prevention techniques into daily warm-ups and stretches to promote healthy dancing habits among students.
• Motivated and encouraged students to practice dance routines to work toward set goals.
• Adhered to studio guidelines.
• Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
• Provided constructive corrections to encourage students to learn steps and improve dancing.
• Promoted creative expression to encourage students to explore dance as art and self expression through movement.
• Provided private lessons for advanced dancers seeking more specialized instruction or audition preparation assistance.
• Created a safe and inclusive environment where students felt comfortable expressing themselves through dance, regardless of their background or experience level.
• Taught and explained choreography by breaking down steps and demonstrating moves.

I currently am working part time at Domino's, being my first job i have diversified my skills and moved all throughput the store into different roles.

• Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
• Provided excellent customer service when interacting with clients, fostering positive relationships.
• Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
• Provided excellent customer service while meeting challenging time goals.
• Reduced delivery times by efficiently navigating routes and prioritizing tasks based on urgency.
• Greeted customers and provided outstanding customer service.
• Answered customer questions about food and beverage items and assisted with menu selections.
• Addressed customer complaints and inquiries to verify satisfaction.
• Monitored food and beverage supplies, assisting with restocking when needed.
• Processed payments for orders and provided customers with change.
• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
• Responded to and resolved customer questions and concerns.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Enforced company policies and regulations with employees.
• Ensured smooth operations during peak hours by effectively managing resources and staff allocation.

I held my work placement during high school in which I learned all the tasks a receptionist does and all the different roles that exist in an office environment.

At the conclusion of my work placement, the office offered me a position as a Personal Assistant because I was so helpful.

• Maintained appropriate filing of personal and professional documentation.
• Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
• Kept reception area clean and neat to give visitors positive first impression.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Assisted with onboarding new clients and securing paperwork completion.