Thomas Jacob
Canning Vale,WA
Summary
Dedicated professional with a proven track record in three diverse roles, including Guest Relations Executive, Care Assistant and Kitchen Assistant. Possesses strong skills with a commitment to delivering exceptional results and driving organizational success.
Overview
7
7
years of professional experience
Work History
Guest Relations Executive
Marriott Hotel
04.2022 - 12.2023
- Oversaw day-to-day operations of a 78-room hotel with a staff of 52 employees.
- Coordinated with housekeeping staff to ensure timely room turnovers, minimizing wait times for incoming guests.
- Booked large groups for weddings, seminars, conferences, and other events, providing the best available room rates.
- Maintained detailed records of guest preferences, enabling tailored service offerings during future stays.
Care Assistant
Cedar Care
02.2021 - 06.2022
- Provided safe mobility support to help patients move around personal and public spaces.
- Collaborated with interdisciplinary teams of healthcare professionals to develop comprehensive care strategies tailored to individual patient needs.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Kitchen Assistant
Steakhouse
03.2017 - 09.2019
- Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
- Monitored food temperature, discarding items not stored correctly.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Plated and presented food following chef requirements.
Education
Masters in Business Analytics -
University of Western Australia
Perth, WA12.2025
BBA -
University of Hertfordshire
Hatfield, United Kingdom11.2022
Skills
- Filing and data archiving
- Personal Care Homemaker
- Waste Reduction
- Flexible Schedule
- Social media networking
REFERENCES
Daniel Desai ( Care home Manager )
Contact - +447587491450
daniel@cedarcare.co.uk
Fasil V Mohammed
Contact - +9995833683
reynoldsthms@gmail.com
Timeline
Guest Relations Executive
Marriott Hotel
04.2022 - 12.2023
Care Assistant
Cedar Care
02.2021 - 06.2022
Kitchen Assistant
Steakhouse
03.2017 - 09.2019
Masters in Business Analytics -
University of Western Australia
BBA -
University of Hertfordshire