Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
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Thomas Jacob

Canning Vale,WA

Summary

Dedicated professional with a proven track record in three diverse roles, including Guest Relations Executive, Care Assistant and Kitchen Assistant. Possesses strong skills with a commitment to delivering exceptional results and driving organizational success.

Overview

7
7
years of professional experience

Work History

Guest Relations Executive

Marriott Hotel
04.2022 - 12.2023
  • Oversaw day-to-day operations of a 78-room hotel with a staff of 52 employees.
  • Coordinated with housekeeping staff to ensure timely room turnovers, minimizing wait times for incoming guests.
  • Booked large groups for weddings, seminars, conferences, and other events, providing the best available room rates.
  • Maintained detailed records of guest preferences, enabling tailored service offerings during future stays.

Care Assistant

Cedar Care
02.2021 - 06.2022
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Collaborated with interdisciplinary teams of healthcare professionals to develop comprehensive care strategies tailored to individual patient needs.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Kitchen Assistant

Steakhouse
03.2017 - 09.2019
  • Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
  • Monitored food temperature, discarding items not stored correctly.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Plated and presented food following chef requirements.

Education

Masters in Business Analytics -

University of Western Australia
Perth, WA
12.2025

BBA -

University of Hertfordshire
Hatfield, United Kingdom
11.2022

Skills

  • Filing and data archiving
  • Personal Care Homemaker
  • Waste Reduction
  • Flexible Schedule
  • Social media networking

REFERENCES

Daniel Desai ( Care home Manager )

Contact - +447587491450

daniel@cedarcare.co.uk


Fasil V Mohammed

Contact - +9995833683

reynoldsthms@gmail.com

Timeline

Guest Relations Executive

Marriott Hotel
04.2022 - 12.2023

Care Assistant

Cedar Care
02.2021 - 06.2022

Kitchen Assistant

Steakhouse
03.2017 - 09.2019

Masters in Business Analytics -

University of Western Australia

BBA -

University of Hertfordshire

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